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Networks Helpdesk Officer (2nd Line)

Job Description

Are you an experienced Networks & Security Officer looking a new opportunity in one of Northern Ireland's largest Public Sector organisations? Do you have experience in LAN/WAN networks and DNS / DHCP expertise? VANRATH is delighted to be recruiting for a 6 Month Initial Contract based out of the Ballymena area.

Salary/ Benefits

Equivalent to Band 5, Point 1 on the HSCNI Pay Scale - £25,655 Per Annum (+ Holiday Pay & Pension)


The client is responsible for delivering safe, timely, high quality and cost-effective care. Alongside that our client has a higher purpose - to improve health and well being and reduce inequalities by using our size as a force for good and working in partnerships with other organisations such as those responsible for housing and education.

The Ideal Person

  • Previous experience in an IT environment
  • Helpdesk support experience
  • Experience working with Networking Security
  • Knowledge and understanding of ICT Security,
  • Knowledge and understanding Network Services such as DNS & DHCP, and

The post holder will assist in the support, delivery and management of ICT Data Network Services and ICT Security within the Trust. The post holder will also assist in the design, capacity, availability, security and continuity of the Trust Data Local Area Networks, Wide Area Network, Wireless Networks and Remote Access services. He/she will assist in providing advice on the design and implementation of Data Networking and ICT Security aspects of ICT solutions. The post holder will also assist in support and management of the Trust Videoconferencing infrastructure:

  • Assist in supporting and maintaining the ICT Network Infrastructure to ensure high levels of service
  • Contribute to the management and continuous improvement of the technical environment to ensure expected service levels are met and known service issues resolved.
  • Assist with network access control to all ICT Network related hardware & software
  • Provide support in the analysis of network incidents and trends to identify, manage and resolve any underlying network problems through the formal change control process
  • Assist in ensuring the effective management of the Trusts Local Area, Wide Area and Wireless Networks, ensuring the networks are monitored and operating within acceptable performance targets, taking remedial action as appropriate through the formal change control process
  • Install, configure and support of network switches, routers, and other associated network devices and software/systems

A bit about me:

I have been recruiting in the Belfast market for the past 3 years, helping Public Sector, HSCNI and NFP organisations hire Project Management & IT Specialists.

At VANRATH we partner with you, providing up to date information on credible organisations and roles that best match your skill-set or aspirations.

Please see below for one of my recent testimonials available on Google.

"5 stars to VANRATH and Peter Brittain!
Something that struck me was Peter's diligence to find a role that would suit my experience. Peter showed great professionalism, work ethic and we struck it off from day one on the phone with his friendly can do attitude. I would highly recommend getting in touch with Peter and VANRATH if you are looking to take that next step in your career or are looking a change!"

For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Peter Brittain in the strictest confidence. or 02890330250