Job description

VANRATH have partnered with one of Northern Ireland's most established car dealerships. The organisation is recruiting a Service Advisor position.

This is a fantastic opportunity for any Motor Industry experienced individual or relevant experienced individual to join a longstanding company that offers many routes for progression.

Initially a 12-month contract

Place of work is BT23

Salary

Negotiable (Dependent on experience) + Bonus + Fantastic benefits (33 Holidays) + Progression Opportunities

Responsibilities:

Drive the standard in customer care with the diverse customer base. nd Accountabilities
Manage the relationship between customer and dealership. Manage the service process effectively.
Go beyond process in delivering exceptional customer service.
Deliver effective value-added sales solutions to customers to ethically promote the wide range of products and services.

The Ideal Candidate:

Experience in similar role or relatable experience
Able to handle sensitive and confidential information.
Excellent communication and customer service skills with experience handling complaints.

For further information on this vacancy, or any other Business Support roles in Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

I had a fantastic experience working with VANRATH. From my very first phone call about a potential role right through to interview preparation and onboarding support, every stage of the process exceeded my expectations.

Jack was exceptional in guiding my search for a senior position last April. With his help, I secured my current role, and I'm extremely grateful for his support. He offered genuinely valuable advice on how to approach the interview-especially his recommendation to use the STAR method. Following his guidance helped me feel confident and well prepared. Although we only communicated by phone and email, his communication was always clear, professional, and easy to follow. He was approachable, responsive, and consistently quick to return calls and messages.

I would highly recommend VANRATH to anyone exploring new opportunities. Jack, in particular, stood out from the very beginning as knowledgeable, supportive, and efficient. Within a week of submitting my CV, I had interviewed and received a job offer. Michael also provided excellent support, offering steady guidance throughout-from interview coaching to follow-up discussions-which helped me make an informed decision about my new role.

I also had a wonderful experience working with Suzanne Lowry at VANRATH. She was extremely helpful and professional from start to finish. From the initial interview through onboarding and all the necessary paperwork, she handled everything with care and efficiency.

Chanel recently assisted me with several job applications and went above and beyond to ensure they were of a high standard. She made sure my qualifications and strengths were clearly highlighted so I wasn't underselling myself.