Membership Administrator & Co-ordinator

Vanrath are delighted to be recruiting for a Membership Administrator & Co-ordinator on behalf of Charity based in Belfast on a temporary basis.
What's in it for you?

• Approx. 28 hours. (spread across 3, 4 or 5 days, with atleast two days in the office)
• Temporary
• Hybrid working
• £12.26ph

About your next employer
The postholder will be reporting to the Head of Membership and working in collaboration with the wider team, the post holder is responsible for responding to member queries and supporting membership activities, including new membership, member cancellation, payments and events.

What you'll do

• Respond to member enquiries and communications
• Coordination and updating of member databases
• On boarding of new members
• Implementing cancellation processes
• Coordinating payments for membership and key Conferences and Awards
• Coordination of membership related events, including but not limited to:
• scheduling dates
• sourcing venues
• organizing catering
• managing registrations
• communication with speakers and participants.
• Support wider team with wider requests as necessary.
• Ensuring excellent customer experience for members.
  
  About you
  • Self-motivated, energetic and autonomous
  • Demonstrate own initiative in all aspects of work
  • Excellent communication skills
  • Customer-oriented and strong customer service skills
  • IT skills, including Microsoft Office suite and particularly excel
  • Flexible and willing to learn
  • Strong attention to detail
  
  Essential
  • At least 3 years experience in office or project administration
  • Experienced in all Microsoft Office applications - Word, Excel and Powerpoint
  • Customer service experience.
  
  Desirable
  • Invoice and payment experience
  • Marketing skills including use of Mailchimp, Canva, Instagram, LinkedIn, Facebook or other tools.
  • Experience and understanding of the business landscape.
  
  
  IND04
  
  To apply today contact Leanne Garrett in the strictest confidence.