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Lead Product Designer (Mention Me)

Mention Me logo

Job Description

Lead Product Designer

VANRATH has partnered with an award winning Martech start-up company - Mention Me - to help lead and grow their Design team with the hire of a Lead Product Designer.

Heading into year 10 of operation, the company is growing past the 100 employees mark, and continues to have huge success with a seamless, cost-effective Martech platform that helps its clients nurture their customers to become lifetime brand advocates, whilst spending more in the process.

The Client:

Mention Me empowers brands to harness the exponential power of fans through referral.

Since 2013, their unique Referral Engineering® approach has delivered more than 4.5m referrals totalling USD $1.5bn in revenue for 450 brands, including Charlotte Tilbury, Farfetch, Nutmeg, Pret a Manger and Puma.

They make brands think advocacy-first by turning referral into a strategic acquisition channel that enhances wider marketing activity and the customer experience. This vision is supported by their fast-growing partner network, which includes Emarsys, Ometria, Klaviyo and Trustpilot.

Backed by Octopus Ventures and Eight Roads, they've raised $32 million in funding since 2018.

The Role:

  • Manage, coach and inspire a team of 3 Product Designers (who sit in different product teams) while reporting to Head of Design & UX
  • Set direction, align and assure the quality of overall Product Design delivery across product teams, ensuring consistent design patterns
  • Support the team in creating high quality UX deliverables, including:
  1. Flows and wireframes
  2. User journey maps
  3. Low and high-fidelity mock-ups
  4. Interactive prototypes
  • Work with Product Managers and User Research to support product teams with smooth design from early-stage concepts all the way through final delivery and launch
  • Facilitate design sprints, workshops and co-creation sessions
  • Continuously improve processes and introduce best practices within the Product Design team
  • Work with the Head of Design and UX on identifying, scoping and planning UX improvement projects supporting the main product roadmap

What's in it for you:

  • A highly attractive package, plus options in a growing scale-up
  • Personal development, including training and conference budgets, a mentoring programme and a personal challenge fund
  • 25 days of holiday plus Bank Holidays every year, as well as an extra day off for every year of service
  • Company pension scheme
  • Enhanced parental leave
  • Cycle to work scheme
  • Recognition and rewards for outstanding work
  • Weekly online yoga classes, and subsidised gym memberships
  • Sessions with a qualified therapist
  • An amazing office, complete with drinks fridge and snacks cupboard
  • Regular social events, from chocolate-tasting and pottery-making, to poker nights and picnics

The Ideal Person:

  • Minimum 5 years' experience designing and delivering digital SaaS products, using agile methodologies, in B2B or B2B2C space
  • Minimum of 5 years' proven experience leading/ managing a small design team
  • Demonstrable experience of working with UX Research, fluent translating research insights into market leading designs
  • Extensive experience of working in cross functional teams
  • Excellent communication and presentation skills
  • Ability to communicate design concepts clearly and articulate the value of UX across various teams in the business.
  • Excellent interpersonal skills. You're kind, tactful, diplomatic and collaborative
  • Comfortable using and analysing data in the design process, strong analytical skills.
  • Immaculate attention to detail
  • Good knowledge of HTML, CSS, responsive design.
  • Fluent in Figma
  • Portfolio of work demonstrating focus on process and outcome
  • A pleasant and fun personality!

Desirable Criteria:

  • Martech background
  • Experience setting up design systems from scratch
  • Good knowledge of accessibility

For further insight into this vacancy and fantastic company please apply via the link below or contact Marty Caskey in the strictest confidence.