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Lead Product Designer

Mention Me logo

Job Description

Lead Product Designer

VANRATH has partnered with an award winning Martech start-up company - Mention Me - to help lead and grow their Design team with the hire of a Lead Product Designer.

Heading into year 10 of operation, the company is growing past the 100 employees mark, and continues to have huge success with a seamless, cost-effective Martech platform that helps its clients nurture their customers to become lifetime brand advocates, whilst spending more in the process.

The Client

Mention Me empowers brands to harness the exponential power of fans through referral.

Since 2013, their unique Referral Engineering® approach has delivered more than 4.5m referrals totalling USD $1.5bn in revenue for 450 brands, including Charlotte Tilbury, Farfetch, Nutmeg, Pret a Manger and Puma.

They make brands think advocacy-first by turning referral into a strategic acquisition channel that enhances wider marketing activity and the customer experience. This vision is supported by their fast-growing partner network, which includes Emarsys, Ometria, Klaviyo and Trustpilot.

Backed by Octopus Ventures and Eight Roads, they've raised $32 million in funding since 2018.

Salary/ Benefits:

  • A highly attractive package, plus options in a growing scale-up

  • Personal development, including training and conference budgets, a mentoring programme and a personal challenge fund

  • 25 days of holiday plus Bank Holidays every year, as well as an extra day off for every year of service

  • Company pension scheme

  • Enhanced parental leave

  • Cycle to work scheme

  • Recognition and rewards for outstanding work

  • Weekly online yoga classes, and subsidised gym memberships

  • Sessions with a qualified therapist

  • An amazing office, complete with drinks fridge and snacks cupboard

  • Regular social events, from chocolate-tasting and pottery-making, to poker nights and picnics

The Role:

  • Manage, coach and inspire a team of 3 Product Designers (who sit in different product teams) while reporting to Head of Design & UX

  • Set direction, align and assure the quality of overall Product Design delivery across product teams, ensuring consistent design patterns

  • Support the team in creating high quality UX deliverables, including:

  1. Flows and wireframes

  2. User journey maps

  3. Low and high fidelity mock-ups

  4. Interactive prototypes

  • Work with Product Managers and User Research to support product teams with smooth design from early-stage concepts all the way through final delivery and launch

  • Facilitate design sprints, workshops and co-creation sessions

  • Continuously improve processes and introduce best practices within the Product Design team

  • Work with the Head of Design and UX on identifying, scoping and planning UX improvement projects supporting the main product roadmap

The Ideal Person:

  • Minimum 5 years' experience designing and delivering digital SaaS products, using agile methodologies, in B2B or B2B2C space

  • Minimum of 5 years' proven experience leading/ managing a small design team

  • Demonstrable experience of working with UX Research, fluent translating research insights into market leading designs

  • Extensive experience of working in cross functional teams

  • Excellent communication and presentation skills

  • Ability to communicate design concepts clearly and articulate the value of UX across various teams in the business.

  • Excellent interpersonal skills. You're kind, tactful, diplomatic and collaborative

  • Comfortable using and analysing data in the design process, strong analytical skills.

  • Immaculate attention to detail

  • Good knowledge of HTML, CSS, responsive design.

  • Fluent in Figma

  • Portfolio of work demonstrating focus on process and outcome

  • A pleasant and fun personality!

Desirable Criteria:

  • Martech background

  • Experience setting up design systems from scratch

  • Good knowledge of accessibility

For further insight into this vacancy and fantastic company please apply via the link below or contact Marty Caskey in the strictest confidence.