Lead Product Designer

Lead Product Designer


VANRATH has partnered with an award winning Martech start-up company - Mention Me - to help lead and grow their Design team with the hire of a Lead Product Designer.

Heading into year 10 of operation, the company is growing past the 100 employees mark, and continues to have huge success with a seamless, cost-effective Martech platform that helps its clients nurture their customers to become lifetime brand advocates, whilst spending more in the process.

The Client

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Mention Me empowers brands to harness the exponential power of fans through referral.

Since 2013, their unique Referral Engineering® approach has delivered more than 4.5m referrals totalling USD $1.5bn in revenue for 450 brands, including Charlotte Tilbury, Farfetch, Nutmeg, Pret a Manger and Puma.

They make brands think advocacy-first by turning referral into a strategic acquisition channel that enhances wider marketing activity and the customer experience. This vision is supported by their fast-growing partner network, which includes Emarsys, Ometria, Klaviyo and Trustpilot.

Backed by Octopus Ventures and Eight Roads, they've raised $32 million in funding since 2018.

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Salary/ Benefits:

• A highly attractive package, plus options in a growing scale-up

• Personal development, including training and conference budgets, a mentoring programme and a personal challenge fund

• 25 days of holiday plus Bank Holidays every year, as well as an extra day off for every year of service

• Company pension scheme

• Enhanced parental leave

• Cycle to work scheme

• Recognition and rewards for outstanding work

• Weekly online yoga classes, and subsidised gym memberships

• Sessions with a qualified therapist

• An amazing office, complete with drinks fridge and snacks cupboard

• Regular social events, from chocolate-tasting and pottery-making, to poker nights and picnics

The Role:

• Manage, coach and inspire a team of 3 Product Designers (who sit in different product teams) while reporting to Head of Design & UX

• Set direction, align and assure the quality of overall Product Design delivery across product teams, ensuring consistent design patterns

• Support the team in creating high quality UX deliverables, including:

1. Flows and wireframes

2. User journey maps

3. Low and high fidelity mock-ups

4. Interactive prototypes

• Work with Product Managers and User Research to support product teams with smooth design from early-stage concepts all the way through final delivery and launch

• Facilitate design sprints, workshops and co-creation sessions

• Continuously improve processes and introduce best practices within the Product Design team

• Work with the Head of Design and UX on identifying, scoping and planning UX improvement projects supporting the main product roadmap

The Ideal Person:

• Minimum 5 years' experience designing and delivering digital SaaS products, using agile methodologies, in B2B or B2B2C space

• Minimum of 5 years' proven experience leading/ managing a small design team

• Demonstrable experience of working with UX Research, fluent translating research insights into market leading designs

• Extensive experience of working in cross functional teams

• Excellent communication and presentation skills

• Ability to communicate design concepts clearly and articulate the value of UX across various teams in the business.

• Excellent interpersonal skills. You're kind, tactful, diplomatic and collaborative

• Comfortable using and analysing data in the design process, strong analytical skills.

• Immaculate attention to detail

• Good knowledge of HTML, CSS, responsive design.

• Fluent in Figma

• Portfolio of work demonstrating focus on process and outcome

• A pleasant and fun personality!

Desirable Criteria:

• Martech background

• Experience setting up design systems from scratch

• Good knowledge of accessibility

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For further insight into this vacancy and fantastic company please apply via the link below or contact Marty Caskey in the strictest confidence.

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