Job description
IT Technician
- Job Reference: VR211025
- Job Title: IT Technician - Public Sector
- Salary: 25-27k pa
- Based: Ballymena (plus travel to various sites)
- Hours: Full time - 36 pw (Mon-Fri, 9am-5pm, flexible)
- Contract: Temp: 3-6 months, with potential to secure permanent position
Overview
We are seeking an IT Technician to support the day-to-day stability, efficiency, and compliance of IT operations for a public sector client. In this hands-on role, you'll play a key part in ensuring that core systems, infrastructure, and end-user services remain secure, available, and aligned with public service expectations.
Working across multiple sites, you will provide technical support, contribute to service improvement initiatives, and help maintain compliance with public sector IT standards, data protection regulations, and security protocols.
About You
Degree in Information Technology or a related discipline
Experience in IT support or system administration, ideally within or alongside public sector environments
Excellent troubleshooting and problem-solving skills
Clear and confident communicator, capable of supporting users both remotely and in person
Comfortable managing workloads across multiple sites or departments
Full UK driving licence and access to own vehicle (travel between client sites required)
What You'll Do as an IT Technician
Provide responsive 1st and 2nd line IT support across multiple client locations
Support key business and productivity platforms, including Microsoft 365 (e.g., Outlook, Teams, SharePoint, Co-Pilot, and Entra ID)
Assist with secure onboarding and offboarding processes, including hardware provisioning and access setup
Liaise with internal teams, external vendors, and stakeholders to resolve issues and implement improvements
For further information on this vacancy, or any other IT Technician job in Northern Ireland, apply via the link.
