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IT Systems Support (Public Sector) Newry, Co. Down

Job Description

We are delighted to be recruiting for an IT Systems Support who will support the IT Manager with the development of their IT service delivery processes.

The post holder will be responsible for the support and delivery of an extensive range of Information Technology (IT) Systems within this leading public body organisation.

As a member of the IT Team, the successful post holder will provide support and assistance for the implementation, operation and improvement of the IT Systems and Services.


Salary/ Benefits
A generous package is in place, inclusive of an excellent remuneration of £30-£32K.

The ideal person

Responsibilities:

  1. Provide advice and assistance
  2. Maintain a register of all IT asset
  3. Provide end user support and undertake complex fault diagnosis and resolution for the full range of IT Systems, ensuring that assigned faults are managed in accordance with the organisations policies and procedures.
  4. Undertake routine maintenance and fault analysis, diagnosis and resolution for the full range of IT and Telephony Services.
  5. Maintain and develop Active Directory and Email accounts
  6. Maintain and develop the AVAYA VOIP telephone System and all associated hardware as directed by ICT Manager.
  7. Assist with the Installation, configuration and Management of the various Network Hardware and switches in use.
  8. Respond appropriately to any Cybersecurity threats in or out-of-hours, and deploy appropriate ICT Cyber measures as directed by ICT Manager or Senior IT on-call.

For further information on this vacancy, or any other IT Public Sector jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Shannon McGrath in the strictest confidence.

A few words below with candidates I have recently worked with to help them their next career move:

"I would definitely recommend Vanrath if you are looking to secure a new job opportunity. In particular, Shannon McGrath was very helpful, providing detailed information about the role and giving timely updates and reassurance throughout the entire process. Shannon made the whole experience very easy!"

"I had a great experience with Vanrath, and in particular the help provided by Shannon McGrath was first class! She was extremely thorough in helping me land a new job and gave me all the necessary information I needed prior to the interview and afterwards. Very friendly and approachable, and I would fully recommend Shannon to anyone that needs help finding work!"