Job description
IT Support Technician
Location: Belfast
Salary: £30,000 - £35,000 per annum
Job Type: Contract
We are currently building a network of experienced IT Support Technicians for upcoming contract opportunities across Northern Ireland.
As a specialist recruitment partner, VANRATH works with Top 100-rated companies, SMEs, start-ups, MSPs, and public sector organisations throughout the region. Contracting as an IT Support Technician through us offers exposure to leading employers, consistent income between roles, and the opportunity to secure extensions or permanent positions. For many professionals, contract work provides a straightforward route into a company to prove capability and secure long-term progression.
Once screened and registered, we will keep you informed when a suitable IT Support Technician role becomes available.
The Role - IT Support Technician
As an IT Support Technician, you will provide both hardware and software support in dynamic business environments. You must be comfortable delivering high-quality technical support both face-to-face and remotely.
Key Responsibilities
Provide 1st and 2nd line support to end users
Diagnose and resolve hardware issues (desktops, laptops, printers, peripherals)
Troubleshoot software and operating system issues, particularly Microsoft Windows
Manage user accounts and permissions via Active Directory
Log and manage tickets using ITSM tools such as ServiceNow
Utilise diagnostic tools to identify and resolve technical faults
Configure, deploy, and support end-user devices
Deliver excellent customer service in both onsite and remote support settings
Essential Experience
Proven experience working as an IT Support Technician
Strong hardware and software troubleshooting skills
Experience supporting Windows environments
Hands-on experience with Active Directory
Familiarity with ServiceNow or similar ticketing systems
Experience using diagnostic and remote support tools
Strong communication skills and a proactive approach
Why Consider Contracting?
Access to roles across enterprise, SME, MSP, and public sector clients
Opportunity to secure contract extensions or permanent offers
Consistent earning potential between placements
A practical way to gain entry into leading organisations and demonstrate your value
If you're an experienced IT Support Technician and want to develop a relationship with an experienced recruiter and be kept in the loop regarding relevant roles, apply to share your CV or get in touch with JP at VANRATH for a confidential chat.
