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IT Support Officer

Job Description

VANRATH is hiring an IT Support Officer for one of NI's largest public sector organisations based in Ballymena!


Remuneration


£21,000 - £23,000 per annum + Holiday Pay & Pension

Responsibilities:

  • Resolution of IT Service desk calls. Assessing the call and using problem solving skills to resolve the issue for the user or where necessary assign or escalate the call to the most suitable IT officer.
  • Setup and issue of computers to staff including installation of any required software.
  • Supporting users and computers operating in a network environment.
  • Check backups of critical systems daily and maintain the accompanying register.
  • Liaise with various external maintenance contractors.
  • Monitor systems to ensure most efficient operation.
  • Update and maintain user and computer accounts on Active Directory as well as maintain records associated with assets management.


Ideal Candidate:

  • IT related qualification
  • IT support experience
  • Experience in Imaging PCs, and Software Upgrades


For further information on this vacancy, or any other Public Sector / ICT job in Belfast or wider Northern Ireland, please apply via the link below or contact Peter Brittain in the strictest confidence.