IT Support Engineer

Job Description

The Company
VANRATH are delighted to be working with an independent, entrepreneurial technology company in Northern Ireland. Our client is looking for an IT Support Specialist to join their IT department. This is a versatile and diverse position that incorporates IT support, DevOps, and System Administration expertise. It is well-suited for individuals who thrive on a multifaceted role and take pride in playing a crucial role in the efficient functioning of an engineering team and the overall business.
Salary/ Benefits
To attract the very best talent on the market a generous remuneration package is on offer of £35,000 - £40,000 based on experience plus a range of benefits.

  • Hybrid working
  • Pension and annual pension clinic for employees
  • Private medical insurance
  • Annual travel card loan
  • Paid for company events - Christmas party and other social/hosted events throughout the year.
  • Free access to online training courses

As an IT Support Engineer, you will be responsible for:

  • Overseeing all aspects of the organisation's local networks, including VPN servers, site-to-site VPN connections, and facilitating secure access to the company's cloud-based infrastructure.
  • Developing infrastructure and networking setups for both internal and client projects.
  • Configuring and administering SaaS-based systems such as Microsoft 365, Mimecast, and AWS.
  • Collaborating with development and operations teams to ensure that security, scalability, performance, and interoperability are integrated into solution designs.
  • Coordinating with external contacts to collaborate on local IT administration, equipment procurement, and configuration.
  • Assisting the Legal and Compliance team by addressing technical issues related to third-party due diligence and meeting audit requirements for ISO 27001 accreditation.
  • Contributing to data science projects, configuring CI/CD pipelines, and supporting broader business initiatives for implementing automation where appropriate.
  • Designing and implementing data storage solutions, and establishing reliable, secure backup systems.
  • Obtaining quotes from potential suppliers, negotiating renewals with existing suppliers, and effectively managing supplier relationships.

Essential Requirements

  • Minimum of 2 years of experience in a network and infrastructure administration role.
  • Proficiency in administering and supporting Windows operating systems.
  • Experience in managing various SaaS solutions and open-source software, including Microsoft 365, Apache webservers, PHP, and MySQL.
  • Knowledge of email administration, security practices, and backup procedures.
  • Familiarity with cloud platforms such as AWS or Azure.
  • Experience with monitoring and alerting systems like Nagios or Datadog.

For further information on this vacancy, or any other IT Support job in Belfast or wider Northern Ireland, please contact Alannah Conlon in the strictest confidence.