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IT Support - Client Facing

Job Description

Looking for your next career step and want the opportunity to work alongside a well-established team of professionals that can introduce you to various technologies? This could be the career move for you!

Salary/ Benefits

In order to attract the very best talent on the market a generous remuneration package is on offer based on experience plus a range of benefits including:

  • Hybrid Work from home / office model ongoing
  • Great holiday allowance Package
  • Private medical cover
  • Life Assurance and great benefits package

Client

By Combining data, knowledge and intelligence into contextual insight and commercial guidance for various clients and platforms. Our client knows how important it is to deliver high quality innovative products and services to their customers and maintaining a top tier relationship with them by providing the best possible customer service.

With continued expansion plans over the next few years they are keen to secure the very best Support Engineer talent and have gained a fantastic reputation career progression and ability to cross-train in new technologies.

The Ideal Person

If you've 1-2+ years' experience working in an IT Support environment and you're looking for an opportunity to step up the ladder to a more intermediate level role:

  • Experience and knowledge of Microsoft O365
  • Knowledge of operating systems (e.g MS Windows, Apple OS)
  • Knowledge of Audio and Video Conferencing

Responsibilities

As an End User Support Engineer you will:

  • Deliver high- quality support to end-users in a courteous professional manner
  • Support desktop technology and applications
  • Respond to calls and manage issues until resolution
  • Provide support on-site for assigned office as scheduled prior to an event or additional support requirements.

For further information on this vacancy, or any other IT Support job in Belfast or wider Northern Ireland, please apply via the link below or contact Erin O'Kane in the strictest confidence.