IT Service Manager, Belfast (35-38k)

Job Description

IT Service Manager, Belfast (35-38k)

  • Job Reference: JPR090524
  • Job Title: IT Service Manager
  • Salary: £35,000-38,000 pa
  • Based: Belfast City Centre - Hybrid
  • Contract: Temp - this is a long term temporary contract, with opportunity to move to perm
  • Hours: 37.5 pw / Mon-Fri / 9-5.


The IT Service Manager performs a critical role managing our IT Services within a large complex technical environment. The Service Manager will be responsible for service performance, stakeholder relationships and liaising with multiple suppliers to ensure continuous service improvement on a daily basis. The Service manager will ensure that IT Service processes are aligned with the IT service requirements of the organisation.

What's in it for you?

  • £35,000-38,000 pa
  • Holiday pay
  • Pension
  • Hybrid working

About you

  • 3+ years' experience within the last 5 years in an IT Service Manager role within a large organisation.
  • Can demonstrate experience of managing a team including planning, prioritising and managing resources within a collaborative team-based environment.
  • Desirable: A relevant IT degree / ITIL Certified.

What you'll do as an IT Service Manager

  • The IT Service Manager will ensure that the IT service processes are well defined, implemented and operated across the organisation.
  • Promote the adoption of ITIL principles within and beyond the IT Department and ensure all processes adhere to ITIL industry standards.
  • Assist with the implementation of the IT strategy including communicating how technology supports the organisation's strategic goals

For further information on this IT Service Manager vacancy, or any other IT job in Northern Ireland, apply via the link or contact JP Rooney for a confidential chat today.