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IT Service Desk Engineer

Job Description


VANRATH are pleased to be working with a market leader in environmental products. The IT Service Desk Engineer is a key member of the IT operations team supporting a wide range of systems that are critical to the operation of the business.


The Role

  • 1st line IT Support.
  • Diagnose and fixing client issues. Escalating to appropriate teams when necessary.
  • Manage internal IT issues and operated the Service Desk ticketing system.
  • Work as part of the wide Group IT Operations team.


The Ideal Person

  • Previous experience in an IT Support role (1+ years)
  • Experience using a service desk ticketing system
  • Microsoft office 365
  • Strong troubleshooting abilities
  • Approachable with good interpersonal skills
  • Microsoft Azure experience is desirable


Benefits

  • 25 days annual leave + bank holidays
  • Competitive base salary
  • Pension contribution
  • Great career progression opportunities


For further information on this vacancy, or any other IT Infrastructure roles in Belfast or wider Northern Ireland, please apply via the link below or contact Mark McAdams on 028 9033 0250 in the strictest confidence.