IT Service Desk - Belfast (24K)

IT Service Desk - Belfast (24K)

• Job Reference: JPR081223
• Job Title: IT Service Desk
• Salary: 23,949k pa
• Based: Belfast City Centre - Hybrid (3 weeks WFH / 1 week onsite)
• Hours: Full time - 37.5 pw (Mon-Fri, 9am-5pm)
• Contract: Temp - ongoing rolling contract with potential to secure permanent.

Overview

My client is currently modernising their IT Infrastructure across their sites in Belfast City Centre and have a requirement for an IT professional to join their IT Service Desk team. You'll be providing 1st line IT Support to professionals within the heath sector whilst working from home and providing service request assistance whilst working onsite. You'll be assisting with general IT support queries such as device issues/setup, networks, printers, logins etc.

What's in it for you?

• 23,949k pa
• Holidays
• Pension
• Excellent work life balance
• Hybrid and flexible working

The client

This is a public sector client within the health industry. They're a household name and proud of delivering high quality care to all. There are a lot of exciting IT projects happening here with lots of opportunity to gain exposure to new IT systems, cutting edge tech and some truly meaningful work.

About you

• Strong IT Knowledge
• Helpdesk experience
• Experience providing IT Support for a range of issues.
• Experience with providing hardware support for laptops, printers, mobiles etc.
• Strong communicator and positive team player.

What you'll do on the IT Service Desk

• FPOC for IT Support queries
• Receive, log, and manage tickets.
• Maintain high level of professional customer service.
• Support with onsite service requests (Resolve issues / setup devices such as laptops/printers/networks etc).
• Collaborate positively within a wider team of IT professionals.

For further information on this vacancy, or any other IT Service Desk job in Northern Ireland, apply via the link or contact JP Rooney for a confidential chat today.