IT Infrastructure Support Analyst

Job Description

IT Infrastructure Support Analyst

  • Up to £42,000
  • Belfast City Centre
  • Hybrid

The successful candidate will be responsible for you'll offer technical assistance to internal clients via phone, email, and in-person, and escalate issues to appropriate teams or external providers when needed. Your duties include enhancing processes and seeking automation possibilities for routine tasks.

The Role

  • Providing IT support to customers.
  • Resolve software & hardware queries.
  • Collaborate with other teams to resolves recurring problems.
  • Help automate IT processes.

The Ideal Person

  • 3+ yeas experience in a similar role.
  • Familiarity with Microsoft technologies.
  • Proficiency with Microsoft Windows 10 and/or iOS technologies.

For further information on this vacancy, or any other IT roles in Belfast or wider Northern Ireland, please apply via the link below or contact Mark McAdams on 028 9033 0250 in the strictest confidence.