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IT Deployment Analyst

Job Description

VANRATH are hiring an IT Deployment Analyst for a large public sector health organisation to assist in the delivery of an efficient, customer focused deployment service for desktop equipment and printers.


  • Day to day co-ordination of deployment field engineers (Desktop Supply Contract) including:
    • Backlog monitoring
    • Ensuring field engineers are maintaining departmental records in line with Trust protocols/procedures
    • Providing training/guidance to new field engineers on agreed Trust procedures and protocols
    • Initial point of contact for field engineers relating to service delivery queries or issues, resolving or referring to internal personnel/escalating as appropriate
    • Work scheduling
  • Liaise with 3rd party contractor personnel regarding queries or installation issues.
  • Liaise with IT technical staff regarding matter such as device builds, software installs, imaging, allocation of printer configurations and queues.
  • Liaise with IT Procurement & Contracts personnel regarding matters such as ordering, receipting or contractual matters.
  • Initial point of contact for user enquiries relating to Desktop and Printer equipment requests.
  • Refer or escalate service delivery or performance issues to the relevant authority in line with agreed protocols
  • Monitoring of deployment backlogs, ensuring timely escalation of risks or issues in line with agreed protocols/procedures

The Ideal Person

  • Four GCSE's at Grade C or above to include English Language or equivalent qualification and at least one year's relevant IT or Business Admin experience.


  • A minimum of 2 years IT or Business Admin experience and GCSE grade C or above in English Language or equivalent qualification


  • Experience in the use of Microsoft Office products (or equivalent) including Word, Excel and Outlook.
  • Knowledge and experience in the use or a range of IT Systems and software Packages

Working Hours, Salary and Benefits

  • Temporary contract (3-6 months with extension opportunities)
  • 37.5 Hours, Monday to Friday.
  • Band 3 Salary (£20,330 - £21,777 annually / £10.40 p/h)
  • Holiday pay + pension + benefits

For further information on this vacancy, or any other Scientific or Data Analyst roles in Belfast or wider Northern Ireland, please apply via the link below or contact Aoife O'Kennedy in the strictest confidence.
028 90 330 250