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Investigating Officer (33k - Belfast)

Job Description

Job description

One of the country's leading Public Sector organisations is recruiting for an Investigating Officer to join their team on an initial interim basis. This is a fantastic opportunity to join a top employer.

What's in it for you?

  • Salary - £32,880
  • 37 hours per week
  • Hybrid & Flexi time
  • Initial interim contract
  • Opportunity for permanent position

About your next employer

Reporting to the director of Investigations the main purpose of this position is to undertake impartial desk-based assessment and investigation of complaints made to the organisation from people who claim to have experienced injustice through maladministration.

About you

  • Educated to degree level (or equivalent) plus 2 years' relevant work experience in conducting investigations as part of your job role
  • Strong analytical skills and the ability to use sound and balanced judgement
  • Experience of writing detailed investigation reports in which you draw evidence-based conclusions and make recommendations;
  • Experience of carrying out challenging interviews to obtain/gather information

What you'll do

  • Assess and/or investigate complaints in accordance with organisational standards
  • Manage a caseload accordingly to meet targets an service quality standards
  • Remain updated in relation to all relevant legislation's, policies and procedures
  • Collate and analyse large volumes of data and information
  • Interview parties to the investigation and witnesses as appropriate

To apply today contact Ethan Boylan in the strictest confidence.