Job description
VANRATH are delighted to be assisting a Prestigious 4* Hotel with the Recruitment of a Head of Operations to join a growing and dynamic workplace based in South Belfast.
An exciting opportunity has arisen for an experienced, driven, and strategic Head of Operations to lead the day-to-day performance of a prestigious 4-star hotel in Belfast.
Salary : Negotiable Depending on Experience
Hours : Flexible Start Times / 40 hours per week
We're seeking a hands-on leader with strong operational insight, commercial awareness, and a passion for exceptional guest experiences. You'll work closely with the General Manager to deliver operational excellence, motivate high-performing teams, and drive profitability.
Key Responsibilities
- Lead and coordinate all hotel operations including Front Office, Housekeeping, F&B, Maintenance, and Events.
- Ensure smooth, efficient service and consistently high guest satisfaction.
- Inspire and develop department heads and their teams to achieve outstanding results.
- Manage budgets, control costs, and contribute to strategic plans for revenue growth.
- Monitor performance metrics, identify improvement opportunities, and implement best practices.
- Uphold compliance with health, safety, and brand standards.
- Foster collaboration across departments and act as a key liaison with senior management and stakeholders.
What You'll Bring
- Proven experience in hotel or hospitality operations leadership.
- Strong people management, communication, and problem-solving skills.
- A results-focused mindset with the ability to balance strategy and day-to-day execution.
What's on Offer
- Competitive salary and benefits package.
- Career development and progression opportunities.
- Supportive and inclusive work environment.
- Staff incentives, free parking, and discounted friends & family rates.
- The chance to make a real impact in one of Belfast's leading 4-star hotels.
For more information please reach out to Jack Groves @ VANRATH for a confidential chat
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