Job description
VANRATH is delighted to be the exclusive partner for a prestigious luxury hospitality group in recruiting a General Manager for one of their flagship hotels.
This is a fantastic opportunity to join a thriving organisation known for its exceptional standards, strong reputation, and supportive work culture.
The position is Permanent, Full-time, and based in Belfast.
Salary
Competitive salary (dependent on experience) plus an excellent benefits package and opportunities for career progression.
Key Responsibilities
Strategic Leadership & Operations
Drive financial KPIs to support sustainable business growth.
Develop and implement long-term strategic plans.
Monitor industry trends and competitor activity to identify new opportunities.
Ensure compliance with legal, licensing, and health & safety regulations.
Oversee daily operations across all departments to ensure efficiency.
Regularly review and optimise departmental processes.
Lead the adoption of technology and operational improvements to enhance the guest experience.
Guest Experience & Engagement
Maintain consistently high standards of service.
Monitor and respond proactively to guest feedback.
Ensure all guest interactions are personalised and professional.
Manage and resolve complaints quickly and effectively.
Maintain a visible presence by engaging directly with guests.
People & Culture
Recruit, lead, and motivate high-performing teams.
Foster a positive, collaborative, and innovative work environment.
Promote staff engagement through training and development initiatives.
Conduct performance appraisals and provide ongoing coaching.
Ensure adherence to employment legislation and company policies.
Financial & Revenue Management
Lead budgeting, forecasting, and cost management activities.
Optimise pricing strategies and revenue management (ADR & Occupancy).
Support corporate/group sales efforts, upselling, and event revenue generation.
Provide financial analysis and reports to the Board.
Industry & Stakeholder Engagement
Build and maintain strong relationships with tourism and hospitality partners.
Represent the hotel at industry events to enhance brand visibility and reputation.
About You
Proven experience as a General Manager or senior leader within the hospitality sector, ideally in luxury or boutique hotels.
Demonstrated success in driving strategic change, improving performance, and increasing revenue.
Strong financial skills with expertise in budgeting, cost control, and revenue management.
For further details or to apply, please use the link below or contact Jack Groves in strict confidence.
From the moment I first engaged with VANRATH, the experience has been exceptional. The team demonstrates a rare blend of professionalism, efficiency, and genuine attentiveness that truly distinguishes them. They invest real time in understanding your skills, aspirations, and personal situation, and then actively steer you toward opportunities that genuinely suit what you're aiming for.
I'd like to give particular recognition to Jack Groves, Conor Birch, and Sean Doherty, whose commitment and support made the journey incredibly smooth. Each of them consistently went above and beyond-offering straightforward guidance, arranging interviews at short notice, and making sure I felt fully prepared at every stage. Their communication was reliable, clear, and reassuring throughout the entire process.
What stood out most was how forward-thinking the team was. Even when I wasn't specifically searching for a new role, they encouraged me to consider what was possible and swiftly connected me with positions that proved to be an excellent match. Thanks to their help, I secured a job that not only aligns perfectly with my experience but also energises me about what lies ahead.
I couldn't praise VANRATH more highly-their expertise, dedication, and personal approach make them truly outstanding in the recruitment world. I would happily collaborate with them again in the future.
