Head of Park Operations (Senior Ops Position)

VANRATH are delighted to be assisting a Prestigious Client with the Recruitment of a pivotal role within the company, a Head of Park Operations position based in Portrush.

This role is perfect for an individual who excels in Team Management, Health & Safety Standards and someone who is focused on career growth.

Salary - Fully Negotiable + Bonus + 1% Equity

Responsibilities:

• Reporting directly to the CEO of the company, you will be responsible for managing and delivering all site and grounds maintenance activities, ensuring they align with agreed plans to create an outstanding environment for our guests, owners, and staff.
• Oversee the upkeep of Holiday Parks' sites, grounds, and infrastructure.
• Ensure a high standard of security and maintenance, allowing our guests and owners to enjoy their stay comfortably and safely.
• You will lead and inspire a team of grounds maintenance operatives and night security staff (both full-time, part-time, and seasonal, as required)
• Motivate your team to exceed guest expectations, maintain company standards, and comply with all health, safety, and HR policies.
• We're looking for a self-starter who is ambitious and eager to drive continuous improvement within your areas of responsibility. You must be able to thrive under pressure and find effective solutions to challenges. You'll possess strong organisational skills, excellent interpersonal and management capabilities, and a keen eye for detail.
• You will oversee the day-to-day management of your team's work programmes-both in the summer and winter-ensuring targets are met while maintaining high standards. Your efforts will ensure that all our guests, visitors, and customers have a fantastic time

Essential Criteria

• Minimum of 3-5 years' experience in a senior management role.
• At least 3 years of team management experience, including training, appraising, and developing staff.
• Experience managing external suppliers and subcontractors, including performance management (e.g. plumbing, electrical, gas, and maintenance contractors).
• Experience in delivering risk assessments and safe working systems for areas of responsibility.
• Strong understanding and working knowledge of site maintenance health and safety policies.
• Experience in cost control, ensuring value for money in contracting and supplies.
• Experience in a sales environment or customer-focused role.
• Proven track record in delivering excellent customer service.
• Experience in the holiday park/tourism sector or a similar industry.
• Proficient in ICT and computer literate.
• Flexible, adaptable, and motivational in driving work performance.
• Excellent organisational skills and a methodical approach to tasks and duties.
• Full UK or NI driving licence.

Desirable Criteria

• Experience in site/grounds maintenance improvement and implementing quality control plans and procedures.
• Experience in managing and maintaining relevant plant, vehicles, and machinery.
• 2+ years of experience within the caravan industry.
• Experience in major construction or large-scale project management.
• Experience in utility management and contract tendering.
• Experience in delivering site safety protocols, procedures, and risk assessments.
• Budget control experience with an understanding of achieving value for money.
• Experience in setting and meeting departmental KPIs.
• Accredited health and safety training (e.g. NEBOSH or equivalent).
• Experience in recruitment and team performance monitoring.

For more information, please apply to this role and we will reach out to you confidentiality.

I've been working with Vanrath recently and can't recommend them enough. They've been very approachable, friendly and have come across as professional at all stages of the process. They are with you at all stages and come back with feedback very quickly. I hope to work with them again in the future.

Sean was incredibly helpful and really understood what I was looking for and my motivations. Something that really impressed me is that he knew his clients well enough, so much so that although I didn't have the experience the client was looking for, he recognized the transferable skills that they value and managed to arrange an interview for me within a matter of hours.

The team at VANRATH were extremely helpful in helping me find my new role. Kept me up to date on my application and provided excellent advice throughout the interview process. Overall the process could not have gone smoother or any quicker and I would definitely recommend reaching out to them if you are on the lookout for a new role.

I haven't job hunted in a long time and I've never used a recruitment agency before but I can't fault my experience with Vanrath.