Digital Systems Manager - NI Fire and Rescue Service

Summary

• Job Reference: VR130625
• Job Title: Digital Systems Manager
• Client: NI Fire and Rescue Service
• Salary: 21.96 ph / circa 41k pa
• Location: Lisburn, hybrid
• Contract: Temporary, 6+ months (goal to make it a permanent position), full-time (36.25 hours pw, generally Mon-Fri / 9-5)

Overview

VANRATH now stands as the first-tier supplier to a range of Top 100 Northern Ireland organisations, SMEs, Public Sector organisations, Health and Social Care Trusts and NFP Organisations.

One of our public sector clients, the NI Fire and Rescue Service, are looking for a Digital Systems Manager to provide a specialist technical and business expertise for the diverse range of Digital Line of Business Systems and Services. These services are provided for the management of Line of Business, Operational, Technical and Specialist systems and
applications to include hardware, software, training, project management, Digital services and Digital related communication resources.

You'll also ensure the effective and efficient provision of support and services, including development and maintenance, of Digital Line of Business Systems in line with NIFRS organisational need. As an integral member of the IT Team, you'll provide a modern, professional and customer focused service to support the vision and mission of NIFRS.

Requirements

• Possess a Degree level qualification in a relevant subject (e.g. IT, Systems Development)

AND

• Have at least 2 years' experience in a Systems Manager role.

OR

• Have at least 5 years' experience in a Systems Managers role.

Also

• Have experience in managing and upgrading IT systems with an ability to troubleshoot advanced technical issues.
• Can demonstrate:

a) effective planning, organisation, prioritising skills and attention to detail and the ability to work individually or as a team member;
b) effective communication skills (both oral and written) and the ability to provide timely and accurate information;
c) the ability to deliver high quality work with excellent attention to detail;
d) a customer service orientation.

What you'll do as a Digital Systems Manager

• To provide a specialist technical knowledge and business expertise for the management of Digital Line of Business (LOB) Systems and Services including, but not limited to Finance, HR, Stores, Prevention and Protection, Fleet and Operational Applications.
• Manage and participate in the development and implementation of NIFRS Digital LOB existing systems and new projects to meet business goals and objectives.
• Manage the day to day LOB Digital Systems Service Requests and Incidents using a Service Management tool, ensuring SLA standards are in place and met both internally and externally. This includes working with a wide range of external suppliers and internal stakeholders to troubleshoot and resolve issues.
• Responsible for the management of existing and new systems infrastructure, ensuring compatibility, security and asset management across all IT systems hardware, software and licensing.
• To participate in formal and informal discussions and meetings with both internal management, staff and external suppliers in relation to tender and quotation responses, contractual services, providing complex technical knowledge for support issues and site demonstrations.
• To participate fully in quality initiatives particularly those involving the application of ISO 20000.
• Full job description available on request.

Next steps

For further information on this Digital Systems Manager role, or any other IT job in Northern Ireland, apply via the link or contact VANRATH for a confidential chat today.