VANRATH are pleased to be working with an established client with a global presence. We're looking for multiple Customer Support Specialists to join an award winning team that provide fantastic opportunities for career progression and development.
The hybrid work model consists of 3 days in office and 2 from home. Hours are typically 2pm - 10pm but can vary with earlier starts available. Extensive training is provided upon onboarding.
The Role
- Providing 1st line technical support
- Providing solutions via telephone and email
- Follow escalation procedures
- Document and track customer issues
- Use troubleshooting skills to provide solutions
The Ideal Person
- 1+ years experience in a similar position
- Troubleshooting skills
- Interested in IT/ technology
- Excellent communication skills
Benefits
- Hybrid working
- Flexible holiday package
- Opportunities for rapid career progression
For further information on this vacancy, or any other IT Infrastructure roles in Belfast or wider Northern Ireland, please apply via the link below or contact Mark McAdams on 028 9033 0250 in the strictest confidence.
