VANRATH are delighted to be assisting a leading Broadband Company with the recruitment of multiple Customer Service Representatives. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression.
This is a Hybrid working position - 2 days work from home & 3 days will be spent in the Belfast office - in Dargan Crescent. First week will be training in-office - Full Equipment provided for home working.
This is an immediate need for the company, and individuals who are immediately available will be preferred to others. Initially this will be a temporary contract (Great likelihood of Permanency depending on performance).
Salary
£21,000 - £22,000 + other Additional Benefits (Top Company)
Responsibilities
- First point of contact for our customers via inbound calls and other methods of communication.#
- Providing a great customer service experience.
- Direct, when appropriate to other departments to address the customer's needs.
- Accurately recording/logging interaction with customers and updating account information.
- Working with management to maintain best practices for efficient communication with customers.
- Address customer questions about new products, services, promotions
The Ideal Person
- Experience working in a similar role
- Strong communicator
- Positive individual
- Great telephone manner
- Great attention to detail levels
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves on 02890330250 or jack.groves@vanrath.com in the strictest confidence.
As the business continued to grow, naturally the team also expanded and the need for additional office space was identified, which was when we bought Victoria House.
This growth has been, and continues to be, supported through significant investment in marketing, our team and our clients and candidates. We look forward to what the next 21 years bring.
Over the years, we have worked with the best clients and candidates in the Northern Ireland market and carried out recruitment campaigns for some of the best-known names in the world of business.
