Customer Support Handler - 25k - Dungannon

Job Description

VANRATH are delighted to be assisting a major Construction Client with the Recruitment of Customer Support Handlers to join their growing team in Dungannon.

Salary -£23,000 - £25,000 + Benefits Package

Hours -Mon-Fri-09:00-17:00

Responsibilities:

  • Manage email & telephone enquires both internal & from the public.
  • Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manor.
  • Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
  • Scheduling appointments, meetings, ensuring diaries are kept up to date.
  • Maintaining accurate records.
  • Provide support to the wider response maintenance team.

Essential:

  • Previous administrative experience desirable, (not essential as full training will be given).
  • Be able to demonstrate reliability, flexibility, and adaptability.
  • Ability to work on own initiative, work accurately under pressure,
  • Excellent computer knowledge including MS Office
  • Strong planning & communication skills.
  • The ability to work on your own and as part of a team.

For more information on this role please contact Phil Doherty @VANRATH