Back to Job Search

Customer Support Admin -23k - Newtownabbey

Job Description

VANRATH are working with a top Vehicle sales company, assisting them with the recruitment of a skilled Sales Admin.

This is a Permanent position - Happy to talk about flexible working.

This company has a fantastic reputation with staff, and has a great working culture.


£22,000-£23,000 + BONUS (Fantastic Benefits Package also included)


Responsible for ensuring all administrative tasks associated with fleet and leasing departments are completed accurately and on time.

  • Give customers a positive impression of yourself and the company, creating a positive customer experience.
  • Anticipate and identify customer needs, and do everything to meet and exceed them by building relationships and taking responsibility for resolving customer problems.
  • Work with customers to the highest ethical and professional standards to build long-term profitable relationships.
  • Deal honestly and openly with customers, identifying and addressing customer concerns, providing effective solutions.
  • Take a proactive approach to identifying and addressing customer concerns, providing effective solutions.
  • Demonstrate exceptional product knowledge and communicate this appropriately
  • Work within a well-defined procedure, but also look for opportunities to change and innovate for the benefits of the business and its customers.

The Ideal Person:

  • Experience in an administrative role within the motor industry
  • Experience of using a CRM
  • Excellent Communication skills, ability to liaise with customers in a professional manner.
  • Ambition to develop your career within an innovative company
  • Full driving licence held for a minimum of 6 months with fewer than 9 penalty points.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link below or contact Conor Groves.

Individual recruitment agencies differ in their approach, but many will operate like this: an agency is sent a job description by an organisation that has a position they want to fill. The agency draws up a shortlist of applicants for the role using the bank of CVs they hold on their database. The recruiting organisation then views these shortlisted CVs and selects their preferred candidate(s) to interview. The agency coordinates an interview of the selected candidate(s) by the organisation There are two types of recruitment agencies: multi-discipline agencies, which handle vacancies across a wide range of sectors, and specialist agencies, recruiting only in certain fields. Both types of agencies can deal with permanent and temporary positions. Knowing which kind you're working with is a critical step when learning how to use a recruitment agency to find a job.

Now you know how to work with a recruitment agency you may be wondering what the benefits are to using one as a job seeker. Here are the main benefits of using a recruitment agency:

  • Generally free to use
  • Offer a range of opportunities to suit your needs and circumstances
  • Provide in-depth knowledge and advice related to specific employers and job sectors
  • Give you access to roles that might not be advertised elsewhere
  • You may enter the recruitment process at a much later stage compared to other vacancies advertised elsewhere which might involve multiple stages that take longer to work through
  • Often less competition due to the smaller pool of CVs recruiters work with