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Customer Support Admin -23k - Newtownabbey

Job Description

VANRATH are working with a top Vehicle sales company, assisting them with the recruitment of a skilled Sales Admin.

This is a Permanent position - Happy to talk about flexible working.

This company has a fantastic reputation with staff, and has a great working culture.

Salary

£22,000-£23,000 + BONUS (Fantastic Benefits Package also included)

Responsibilities:

Responsible for ensuring all administrative tasks associated with fleet and leasing departments are completed accurately and on time.

  • Give customers a positive impression of yourself and the company, creating a positive customer experience.
  • Anticipate and identify customer needs, and do everything to meet and exceed them by building relationships and taking responsibility for resolving customer problems.
  • Work with customers to the highest ethical and professional standards to build long-term profitable relationships.
  • Deal honestly and openly with customers, identifying and addressing customer concerns, providing effective solutions.
  • Take a proactive approach to identifying and addressing customer concerns, providing effective solutions.
  • Demonstrate exceptional product knowledge and communicate this appropriately
  • Work within a well-defined procedure, but also look for opportunities to change and innovate for the benefits of the business and its customers.

The Ideal Person:

  • Experience in an administrative role within the motor industry
  • Experience of using a CRM
  • Excellent Communication skills, ability to liaise with customers in a professional manner.
  • Ambition to develop your career within an innovative company
  • Full driving licence held for a minimum of 6 months with fewer than 9 penalty points.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link below or contact Conor Groves.

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