Customer Support - 28k - Newry

Job Description

VANRATH are delighted to be assisting a leading Trades focused company with the recruitment of a Customer Service Advisor.

This position is based in the company's Newry office. Monday - Friday position.

This is a Permanent position. This company has an excellent reputation.

Salary

£28,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package & Progression Opportunities

Key Responsibilities:

  • Provide outstanding customer service both in person at the trade counter and through telephone, email, and webchat communication channels.

  • Respond to customer enquiries promptly and handle complaints efficiently to ensure consistently high service standards.

  • Assist with warehouse operations as needed, including picking and packing orders and receiving incoming deliveries.

The Ideal Person

  • Experience working in a similar role - Customer Service or Trade Counter
  • Call handling experience highly preferred
  • Strong communicator
  • Positive individual with a proactive approach
  • Great attention to detail levels

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

"Over the past 4 years, I have got two new roles through Vanrath. For both employers and employees, I wouldn't hesitate to recommend the VANRATH team."

"The team at VANRATH were extremely helpful in helping me find my new role. Overall the process could not have gone smoother or any quicker and I would definitely recommend reaching out to them if you are on the lookout for a new role."

"Excellent service and very professional. From start to finish it was first class. Thank you VANRATH!"