Customer Support (25k) Dungannon

Job Description

VANRATH are delighted to be assisting a major Construction Client with the Recruitment of Call Handlers to join their growing team in Dungannon.

Salary -£23,000 - £25,000 + Benefits Package

Hours -Mon-Fri-09:00-17:00

Responsibilities:

  • Manage email & telephone enquires both internal & from the public.
  • Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manor.
  • Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
  • Scheduling appointments, meetings, ensuring diaries are kept up to date.
  • Maintaining accurate records.
  • Provide support to the wider response maintenance team.

Essential:

  • Previous administrative experience desirable, (not essential as full training will be given).
  • Be able to demonstrate reliability, flexibility, and adaptability.
  • Ability to work on own initiative, work accurately under pressure,
  • Excellent computer knowledge including MS Office
  • Strong planning & communication skills.
  • The ability to work on your own and as part of a team.

For more information on this role please contact Phil Doherty @VANRATH

''In my eyes, VANRATH is the clear industry leader of recruitment in Northern Ireland. With a long history of placements, they have perfected the recruitment trade, which was made very clear to me during my time with them. Whether you plan to find your new role or work directly for VANRATH, you can expect nothing but the best.''

''The team at VANRATH were extremely helpful in helping me find my new role. They kept me up to date on my application and provided excellent advice throughout the interview process. Overall the process could not have gone smoother or any quicker and I would definitely recommend reaching out to them if you are on the lookout for a new role.''

''Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.''

''The best agency I've worked with to date! They were unbelievably professional and supportive from start to finish. They listened to my needs and found a placement that was perfect for me. VANRATH were thorough and prompt when I had any questions and were a pleasure to speak to, I really can't recommend them enough.''