Customer Support (25k) Dungannon

Job Description

VANRATH are delighted to be assisting a major Construction Client with the Recruitment of Call Handlers to join their growing team in Dungannon.

Salary -£23,000 - £25,000 + Benefits Package

Hours -Mon-Fri-09:00-17:00

Responsibilities:

  • Manage email & telephone enquires both internal & from the public.
  • Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manor.
  • Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
  • Scheduling appointments, meetings, ensuring diaries are kept up to date.
  • Maintaining accurate records.
  • Provide support to the wider response maintenance team.

Essential:

  • Previous administrative experience desirable, (not essential as full training will be given).
  • Be able to demonstrate reliability, flexibility, and adaptability.
  • Ability to work on own initiative, work accurately under pressure,
  • Excellent computer knowledge including MS Office
  • Strong planning & communication skills.
  • The ability to work on your own and as part of a team.

For more information on this role please contact Phil Doherty @VANRATH

''The best agency I've worked with to date! They were unbelievably professional and supportive from start to finish, listened to my needs and found a placement that was perfect for me.''

''I found VANRATH to be friendly, professional, and genuinely interested in understanding exactly what the candidate is looking for. The entire process was smooth and efficient, I was kept informed throughout.''

''The team at VANRATH were extremely helpful in helping me find my new role. They kept me up to date on my application and provided excellent advice throughout the interview process. Overall the process could not have gone smoother or any quicker and I would definitely recommend reaching out to them if you are on the lookout for a new role.''

''Massively positive experience with VANRATH. Couldn't recommend highly enough! I detailed exactly what I was after in a new role and they came back only with roles that ticked every box which is what really set them apart from some other agencies, no retrofitting or compromise to a role that you are not quite the right fit for - just roles that were exactly what I had said would suit my preferred working style.''