Customer Support - 24k / Immediate Start - Financial

Job Description

VANRATH are delighted to be assisting a leading finance organisation with the recruitment of Multiple Admin & Customer Support individuals.

Shifts are held over Monday to Friday 9.00am - 5.00pm + 1 Hour lunch (35 hour week). No weekend working.

The role will incorporate Hybrid working - 3 days Working From Home & 2 days Working in Belfast City Centre office. First few weeks training will be in office on Ormeua Road.

Start date for these roles are Monday 11th March. Permanent position.

This company offers multiple opportunities for progression, and promotes Career Development.

Salary

£21,340 + Bonus (Up to £4,000 per year - Average around £3,000 - £4,000) + other fantastic additional benefits (including a fantastic pension scheme & private medical cover) - This is a fantastic company for anyone who is successful.

Responsibilities

  • Ensure that new business applications are processed efficiently and accurately
  • Provide and maintain excellent levels of customer service, providing prompt and efficient response to enquiries
  • Take ownership and responsibility when handling customer enquiries via inbound or outbound calls, emails or post
  • Provide informative and accurate information on products and services we offer to customers
  • Constantly seek new and innovative ways to meet and exceed our customers' expectations

The Ideal Person

  • Admin & Calls experience preferred
  • Confident on the phone
  • Good attention to detail levels
  • Computer Literate
  • Great communicator

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

I highly recommend VANRATH's services and would give a 5-star rating without hesitation.

VANRATH went above and beyond in helping me secure a new job. Kept me updated with all steps of the application and offered great support and encouragement for the interview. Couldn't recommend them enough.

All my dealings with VANRATH have been extremely positive and professional. I would highly recommend both VANRATH to anyone on the job hunt!

My experience with VANRATH was nothing short of superb! The whole journey from application to employment was delivered in a timely and professional manner. I can highly recommend VANRATH.

Absolutely fantastic. Very supportive and encouraging, I am very grateful for VANRATHs support.

As ever, it has been great to work with the team at VANRATH. I was in touch with a number of people in the firm, each of whom went the extra mile, finding roles tailored to my CV and supporting me throughout.

Really fantastic recruitment process supportive throughout and made the process as seamless as possible. Thanks so much for all the support, very happy in my new role!

From ways to improve your CV and interview techniques, to career advice, recruiters have seen more CVs and witnessed more interviews than you have had hot dinners! They are also a valuable source of information - any recruiter worth their salt should be able to answer all your questions and tell you not only about the Company and its culture; its wage and grade structure and benefits, but they should also be able to talk to you about their brand and position in the market place. How they operate in other, related areas, their P+L, share price, flexible working practices. They should even be able to tell you where the Christmas party is… The good ones will know everything.

"Candidates have various reasons why they are looking for a new role and it is my job as a recruiter to give advice on how they should position themselves. Maybe if the candidate is looking at various positions, we as recruiters can help them narrow down the best roles for them. Sometimes just having a conversation and stripping back the "why it's a good role" can be invaluable."