Customer Success Executive (£40K) (Hybrid) (Belfast)

Job Description

Looking for your next career step in your career? This could be the right role for you,

Salary/ Benefits

In order to attract the very best talent on the market a generous remuneration package is on offer based on experience plus a range of benefits:

  • up to £35k base depending on experience
  • Hybrid working
  • Individual and Company Bonus

Client

Used by more than 3 million people annually, our systems enable insurance providers to secure business within their target markets and empower consumers to easily identify those providers who meet their financial product requirements at market leading prices. Our Affinity Partnership arrangements also facilitate other companies to increase the range of services offered (and revenue generated) via their websites. Our products are used by over 400 financial partners in the insurance, finance and utilities industry.

The Ideal Person

  • Determined and eager to embrace new experiences and responsibilities.
  • Confident and empathetic communicator able to understand other's points of view
  • Thrive on customer interaction and comfortable dealing with senior company executives.
  • Natural planner with an organised mindset and approach to work

Qualifications: A business related degree

Experience:

  • Minimum of 3 years' experience in a customer facing, account management role, ideally from a technology, consulting or insurance/financial/utilities product background
  • Experience of managing and maximising the profitability of multiple B2B relationships
  • Experience of working in a target driven environment
  • Excellent analytical and data interpretation skills
  • Excellent skills in MS Office (particularly Excel).
  • Proven ability to self-educate
  • Superb written and verbal communication skills. Able to communicate confidently face to face and virtually.

Desireable:

  • Experience in an IT, e-commerce, fintech or financial services environment
  • An appreciation of web/software development
  • Experience of CRM and Google Analytics would be beneficial
  • For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Phil.Doherty@vanrath.com 0r 02890330250 in the strictest confidence.

Have you ever seen a job description and had no idea what the job actually is? Or that the job sounds uninspiring? Does it feel like all job descriptions end up sounding the same? When applying for jobs directly you might find that the job isn't always what it appears to be, and you'll only find this out after you've sat through a terrible interview or worse - after you've accepted your "dream role"!

So how can recruiters help? Recruiters can really bring the job to life; you'll gain a full understanding not just of the role, but the whole team, the culture, the organisation itself and what it's going through, the reason for the role being available and what your future boss themselves are like. Recruiters spend time speaking to hiring managers to understand the job in depth to ensure that they can find the right candidates. You'll get a full insight into the job and all its surrounding elements before going through the entire recruitment process. This is crucial in helping you save time, and help you in avoiding a dreadful recruitment process for the jobs that you find out you don't actually wan