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Customer Success Engineer (Linux)

Job Description

Customer Success Engineer (Linux)

VANRATH are pleased to be working with a new entrant to the Belfast market who are looking to hire a number of Customer Success Engineers (Linux) in NI. The US company has 70% of their customers based in EMEA and are looking to build a follow the sun support model with a base in NI.

The Role

The role will be working with customers in order to bug fix and troubleshoot issues within their environment. It is a very interesting opportunity for candidates who are keen to work with cloud technology and also start their expansion int the Kubernetes field. The company is a backup security company and work within Kubernetes, Openstack and Linux but training and up-skilling provided.

The Person

  • Experience In Linux (Redhat ideally)
  • Strong knowledge of the infrastructure environment
  • Experience dealing with customers
  • Experience with backup or storage solutions would be a plus
  • Any experience in Cloud or Kubernetes would be ideal


The salary is negotiable depending on experience but would be 40-60k along with a great benefit package and remote working.

About Me:

I have been recruiting for VANRATH for over 3 years and have specialized in the DevOps/Infrastructure/Security side of things. I like to get to know the candidates and the clients and help match them to their ideal role and really create a partnership from both sides. These 3 areas are rapidly growing through the IT industry where I have great knowledge and experience and so whether you are at the start of your career looking to get into an exciting company or at experienced hire looking to progress your career I can help you find that next step.

Please see below for some of my recent testimonials available on Google.

"Highly recommend VANRATH for your search in a new job. Matthew was fantastic from start to finish. You can tell he genuinely cares about his clients. He is very knowledgeable about each role and in particular he was great at providing regular updates with various arising situations. Thank you again!. "

"I am a nightmare for external recruiters. There are 3 of about 60 that have ever met my standard. VANRATH exceeded my expectations through the person of Matthew Evers. As a US manager hiring in Belfast for the first time, I needed some hand holding. At the same time I needed a recruiter who did not waste my time selling me candidates. I needed a recruiter who took the time to understand what I was looking for, what my team valued and then be diligent in finding those sorts of candidates. Over 60% of the resumes submitted to me went to screen (it's usually %5). Of the screens more than 80% went to the project portion of the interview. (usually its about 50%).Matthew asked many thoughtful and pointed questions up front and clearly built a profile to be executed upon. Beyond that he was happy to help me understand the Irish market and norms. I personally recommend this team with no reservations. ".