Customer Service Specialist - Dutch

VANRATH are pleased to be working exclusively with a global technology company as they expand their Customer Service function. My client is keen to speak with individuals that are fluent in English & Dutch to join their Customer Service team.

This is an opportunity to join an innovative company with great opportunities for career progression and development. As the first point of contact, the Customer Service Specialist will get the opportunity to work across multiple teams throughout the organisation and improve their product line.

The Role

• Provide first line customer support through telephone and email
• Document queries and requests on the company ticketing system
• Provide a valuable input to product development and improvement
• Connect customers with various company departments and functions
• Use troubleshooting abilities to provide solutions to customer problems

The Ideal Person

• Previous experience in a customer service position
• High level of Dutch & English communication skills
• Interest in Technology
• Troubleshooting skills

For further information on this vacancy, or any other IT Infrastructure roles in Belfast or wider Northern Ireland, please apply via the link below or contact Mark McAdams on 028 9033 0250 in the strictest confidence.