VANRATH are delighted to be assisting a global leader in survival and safety solutions with the recruitment of a Customer Service Representative to join the sales support team. A fantastic company to work within, with many opportunities for progression within a growing company in a thriving industry
This is a Hybrid working position with 2 days at home, and 3 days in office (Pick and choose which day you want to work at home). Permanent position.
Shifts are Monday - Thursday (8.30am - 5.00pm) Friday (8.30am - 2.00pm). The office is based in Dunmurry, in office.
Experience in Manufacturing or Logistics or FMCG or B2B environment is essential.
£24,000 + Fantastic Benefits package, and development opportunities
- Receive and process customer quotes, orders, inquiries and complaints
- Maintain an ongoing relationship with allocated customers and sales colleagues
- Using knowledge of products and services, availability, sales territories and individual customers to provide a key communications link for the customer
- Records and processes quotes and orders
- Makes calls (by telephone or other channel) to allocated customers
- Responds to and resolves complex or advanced issue escalations promptly and appropriately
- Other duties assigned by your manager from time to time
The Ideal Candidate:
- Sales Support or Customer Support Admin experience is essential
- Great communication skills
- Customer Focused
- High attention levels to detail
For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence via Vanrath or apply via the link on this page.
Some feedback from recent VANRATH candidates-
''I would highly recommend VANRATH who I found to be thoroughly helpful, informative and efficient from first point of contact. Within a week of sending my CV I had interviewed and received an offer for a new role''
''Very pleased with the service provided and extremely appreciative to VANRATH, who I'd highly recommend.''
''VANRATH was very helpful in assisting me in obtaining my new employment post. They made care to stay in touch, inform me of any updates and gave me some excellent interview advice. Thank you for all your assistance; I wouldn't think twice about using VANRATH again. Outstanding service.''
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