Customer Service - Ballyclare - Competitive Salary

VANRATH are delighted to be assisting a leading Clothing organisation with the recruitment of a Customer Service Advisor.

This company has a fantastic reputation, and is renowned to be one of the best employers in NI. This role will suit someone with relevant experience, who wants to join a fun and exciting team.

Office based Ballyclare.

Salary

£22,000 - £26,00 + Fantastic Benefits Package & Future Opportunities

Responsibilities

• Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements
• Generating, amending and updating service schedules and sending reminders
• Vehicle and customer database management
• Booking PSV appointments
• Issuing workshop job cards and monitoring progress of vehicles in workshop
• Processing and closing out workshop job cards and assisting with invoicing
• Making outbound sales and customer care calls and managing key customer relationships
• Creating maintenance contract quotes and selling maintenance contracts

The Ideal Person

• Call Handling/Customer Service Experience or Admin experience with Calls involved
• Confident on the phone
• Good attention to detail levels
• Computer Literate
• Great communicator

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Phil.doherty@vanrath.com or 02890 330 250 in the strictest confidence.

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