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Customer Service Agents (£25K OTE + Immediate Start)

Job Description

VANRATH are delighted to be assisting a leading finance organisation with the recruitment of Multiple Customer Service Agents.

Shifts are held over Monday to Friday (Monday - Friday, 9.00am - 5.00pm + 1 Hour lunch). No weekend working. Permanent role

The role will incorporate Hybrid working - 3 days Working From Home & 2 days Working on the Ormeau Road in Belfast. Equipment and full training will be provided. First few weeks will be all in-office for Training purposes.

This is an immediate need for the company.


Salary & Bonus - OTE £23,000 - £26,500 + Other fantastic additional benefits - including one of the best pension schemes available, private medical cover, day off on your Birthday + tonnes more


  • You will be asked to book appointments between our customers and our advisory service, which is achieved both through inbound and pro-active outbound calling.
  • It is your priority to deliver a great customer experience by being helpful and making doing business with us an easy, efficient and positive experience.

  • We are seeking someone who is target driven and who is looking to take their next career step/build a career within financial services.

  • No Cold Calling in this role

The Ideal Person

  • Call experience beneficial
  • Finance call experience preferred - e.g. banks etc.
  • Sales experience preferred
  • Confident phone manner
  • Good communicator
  • Objection Handling ability

This company has won various awards such as:

  • Outstanding (2 Star Accredited) Company to Work For
  • The UK's 100 Best Large Companies To Work For
  • Financial Services' 30 Best Companies To Work For
  • London's 75 Best Large Companies To Work For
  • The South East's 100 Best Companies To Work For
  • Northern Ireland's 10 Best Companies To Work For

We've been providing professional regulated advice and guidance to our partners' customers since 2006.

  • We're currently the largest broker of guaranteed income for life solutions in the UK.
  • We've helped over 30,000 people release more than £1 billion of equity from their properties.
  • We've also helped more than 2,000 people with their long-term care funding needs.

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.