Customer Service Agent w/French or Spanish

Job Description

VANRATH are thrilled to be assisting a global company, with the recruitment of a Customer Services Agent in Dromore, Co. Tyrone to join their expanding team.

This role is based in the company's office in Co.Tyrone. This is a Permanent position with Progression opportunities.

Shifts are 8-5 Monday - Friday.

Second Language is essential, French or Spanish.

Salary

£22,000 - £29,000 per year + Fantastic Benefits package

Responsibilities:

  • Providing a high level of customer service to both new and existing customers.
  • Troubleshooting and guiding first time customers through the deposit and bidder number allocation process.
  • Analysing data and reports to establish new customer trends.
  • Assisting with Auction Support when needed.
  • Maintaining a positive working relationship with other departments.

The Ideal Candidate:

  • Second Language is essential, French or Spanish.
  • Previous experience working in customer relations.
  • Good problem-solving skills.
  • Ability to manage own workload.
  • Proficiency in Outlook, Word and Excel.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link below or contact Conor Birch via Vanrath in the strictest confidence.

Some feedback from recent VANRATH candidates-

''VANRATH were efficient and wonderful to deal with, came back to me promptly, with a number of suggestions that have helped me secure a new role. Highly recommend!''

''Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.''

''Professional, on the ball, and genuinely advocate for you as an employee.''