Customer Service Agent (25k OTE / Immediate Start - Hybrid)

Job Description

VANRATH are delighted to be assisting a leading finance organisation with the recruitment of Multiple Customer Service Agents.

Shifts are held over Monday to Friday (Monday - Friday, 9.00am - 5.00pm + 1 Hour lunch). No weekend working.

The role will incorporate Hybrid working - 3 days Working From Home & 2 days Working on the Ormeau Road in Belfast. Equipment and full training will be provided. Initially this will be a 6-month contract, real potential for permanency and progression. First few weeks will be all in-office for Training purposes.

This is an immediate need for the company, and individuals who are immediately available or have a 1-week notice will be preferred to others.

Salary

£21,300 Salary + Guaranteed bonus of minimum of £4,000 (can achieve more than £4,000) + Other fantastic additional benefits - including one of the best pension schemes available, private medical cover, day off on your Birthday + tonnes more

Responsibilities

  • You will be asked to book appointments between our customers and our advisory service, which is achieved both through inbound and pro-active outbound calling.

  • It is your priority to deliver a great customer experience by being helpful and making doing business with us an easy, efficient and positive experience.

  • We are seeking someone who is target driven and who is looking to take their next career step/build a career within financial services.

  • No Cold Calling in this role

The Ideal Person

  • Call experience beneficial
  • Finance call experience preferred - e.g. banks etc.
  • Sales experience preferred
  • Confident phone manner
  • Good communicator
  • Objection Handling ability

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

Some feedback from recent VANRATH candidates-

''I was contacted by VANRATH in regards to a job I had applied for. They were extremely helpful and gave me a number of positions to apply for. They had interviews set up in a number of hours and I secured a position within days. They kept we well informed throughout the process and has continued to touch base after I have started my new role. Couldn't recommend enough.''

''Had a great experience with Vanrath. Being new to Northern Ireland, they made me feel very welcome. The team provided lots of tips and support for job opportunities. Would thoroughly recommend the Vanrath team!''

''I was contacted by VANRATH in regards to a job I had applied for. They were extremely helpful and gave me a number of positions to apply for. They had interviews set up in a number of hours and I secured a position within days. They kept we well informed throughout the process and has continued to touch base after I have started my new role. Couldn't recommend enough.''