Job description

VANRATH are delighted to be assisting a leading Services company with the recruitment of a Commercial Services Executive.

This position is based in the company's Newtownabbey (Mallusk) office. Monday - Friday position. Working hours are

8am - 4:45pm or 8:30 - 5:15pm, Monday to Thursday,

8am - 3:30pm or 8:30-4pm, Friday

This is a Permanent position. This company has an excellent reputation.

Salary

£30,000 - £32,500 + Great Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package & Progression Opportunities

Key Responsibilities:

Act as a main point of contact for customers both locally and international based;
Build strong, credible relationships with Customers, ensuring total satisfaction within Brett Martin product offering;
Having an in-depth knowledge and understanding of each customer account, and any specific requirements;
Collaborate closely with customers with regards to orders and enquiries;
Work closely with the planning and logistics teams to ensure all customers orders are promptly placed, planned and shipped according to requested dates and providing or assisting in providing resolutions should problems occur from order placement to shipment;
Working closely with Logistics and loading team to maximise daily loading capacity and actively chasing Customers to clear their stock;
Advising Customers on a daily/weekly basis on the progress of their orders and actively working with production to ensure all Customer orders are produced;
Ensure all quality issues raised by the Customer are followed through, and were appropriate raise and follow through credit notes for payment;
Ensuring relevant Sales person is kept informed of any issues relating to their particular customers;
Ensuring international based sales team are kept informed of all updated price lists;
Providing all necessary Sales information for Customer visits i.e turnover, historical sales prices/s orders.#
Order entry, involving accuracy and attention to detail.

The Ideal Person

GCSE level education, including Maths and English
Have excellent administrative and numeracy skills
Have at least 1 to 3 years customer service experience within a busy office environment
IT literacy skills and have experience of Windows based packages

Desired criteria

Fluency in verbal/written German/French/Spanish; knowledge of another language is advantageous
Degree level education

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

Outstanding service. VANRATH were superb - I couldn't speak highly enough of them.

My experience with VANRATH was extremely positive and completely hassle-free. The team were professional, approachable, and very supportive. I would absolutely work with VANRATH again in the future.

VANRATH were a pleasure to deal with and stayed in touch at every stage of the process. I would happily recommend them to others.

A truly excellent recruitment experience. The team were supportive from start to finish and ensured everything ran smoothly. Thank you for all the help - I'm delighted in my new position.

Vanrath have been fantastic to work alongside and delivered a very polished and professional service. Special thanks to Ross (Senior Recruitment Consultant) who provided invaluable help in securing my contract. I would strongly recommend them.

I would like to sincerely thank Ross Stevenson from Vanrath for the exceptional support he provided. Through his knowledge and commitment, I was able to secure an excellent job opportunity.
Ross showed a high level of professionalism throughout, and his clear communication and regular updates made the entire process straightforward.
Many thanks to Ross for all of his support.

Everything was handled very efficiently, and Joseph kept communication clear and consistent throughout the process.

I would highly recommend VANRATH to anyone considering a career move or searching for a new role.