VANRATH are thrilled to be assisting a thriving Energy company with the recruitment of a CNS Administrator in Craigavon to join a fun and friendly team.
Monday - Friday (9.00am - 5.00pm).
Salary
£20,700 - £25,590 - Depending on Experience + fantastic benefits in a modern workplace & Permanent opportunity available
Responsibilities:
- Record planned and Fault/Emergency work on Street Works
- Communicate with both internal and external customers in a timely, helpful and polite manner - including Outage and Team Managers, technical and call handling staffs - to ensure good customer service
- Check affected customer addresses within CNS, auditing of same and printing planned interruption cards
- The registration of customer contacts in SAP ISU in relation to critical care contacts
- Use various IT packages - NISRANS, ICMS, CNS, SAP ISU, PCR, JMS, GNIS, Business Objects Infoview, Softco, Microsoft Office and Microsoft Outlook.
- Provide administrative support to the CNS and CNG functions of the business - as required by the Team Lead.
- Participate in general administrative tasks including filing, photocopying, processing incoming post, end of month compilation and general housekeeping.
- Monitor and proactively respond to daily customer SAP ISU contacts and ensure timely responses are provided.
The Ideal Person:
- Minimum of 4 GCSE's (or equivalent) at Grade C or above including Maths & English
- A high level of IT competence in Microsoft Office, in particular a working knowledge of Microsoft Excel
- Ability to work as part of a team
- Flexibility and adaptability within a changing business environment
Desireable Criteria:
- Previous experience of working in an office environment
- A practical understanding or experience with the following systems:
- NISRANS
- ICMS
- CNS
- PCR
- GNIS
- JMS
- SAP
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link below or contact Phil Doherty on 02890330250 or phil.doherty@vanrath.com in the strictest confidence.
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