VANRATH are thrilled to be assisting a thriving Energy company with the recruitment of a CNS Administrator in Craigavon to join a fun and friendly team.
Monday - Friday (9.00am - 5.00pm).
£20,700 - £25,590 - Depending on Experience + fantastic benefits in a modern workplace & Permanent opportunity available
- Record planned and Fault/Emergency work on Street Works
- Communicate with both internal and external customers in a timely, helpful and polite manner - including Outage and Team Managers, technical and call handling staffs - to ensure good customer service
- Check affected customer addresses within CNS, auditing of same and printing planned interruption cards
- The registration of customer contacts in SAP ISU in relation to critical care contacts
- Use various IT packages - NISRANS, ICMS, CNS, SAP ISU, PCR, JMS, GNIS, Business Objects Infoview, Softco, Microsoft Office and Microsoft Outlook.
- Provide administrative support to the CNS and CNG functions of the business - as required by the Team Lead.
- Participate in general administrative tasks including filing, photocopying, processing incoming post, end of month compilation and general housekeeping.
- Monitor and proactively respond to daily customer SAP ISU contacts and ensure timely responses are provided.
The Ideal Person:
- Minimum of 4 GCSE's (or equivalent) at Grade C or above including Maths & English
- A high level of IT competence in Microsoft Office, in particular a working knowledge of Microsoft Excel
- Ability to work as part of a team
- Flexibility and adaptability within a changing business environment
- Previous experience of working in an office environment
- A practical understanding or experience with the following systems:
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link below or contact Phil Doherty on 02890330250 or email@example.com in the strictest confidence.
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