Client Relationship Manager - Law Firm - Remote Role

VANRATH are assisting a multinational law firm with the recruitment of a Key Account Manager. This is a fantastic opportunity for an individual to develop and progress within a global organisation that places immense value on their staff.

This is a Permanent Full-Time Position (Monday - Friday). This role will be performed fully remote as the company is based in London

Salary

Fully Negotiable & High Bonus + Fantastic Benefits Package (Market Leading) + Development and Progression Opportunities.

Responsibilities:

In this pivotal role, you will be the trusted relationship manager to our clients. From onboarding to troubleshooting and identifying opportunities, you will be key in delivering exceptional service and evolving our services to meet the unique needs of legal professionals. This role is your opportunity to directly impact our revolutionary vision and grow your career in a dynamic and supportive environment.

• 1. Client Engagement and Retention:
  • Build trusted relationships with clients, becoming their go-to point of contact at the firms.
  • Provide ongoing support, and feedback-driven improvements in the evolution of our services.
  • Overseeing workflow delivery to key clients.
  2. Business Development Support:
  • Identify opportunities to expand client accounts and deepen engagements.
  • Collaborate with marketing and business development teams to deliver tailored proposals.
  • Ensure product developments aligns with client needs and feedback.
  3. Data Management and Reporting:
  • Maintain accurate records and provide insightful reports on client satisfaction.

Ideal Person:

• • A degree in business, law, or a related field.
  • Proven experience in client relationship management within legal services.
  • Strong understanding of legal workflows in private practice or corporate legal departments.
  • Excellent communication, project management, and CRM system proficiency.

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below.

Due to the amount of interest we receive it may not be possible to respond to all applications, however if your CV is suitable for this, or any other vacancy, we will contact you to discuss. Please note that your CV will not be forwarded to any company without your prior consent.

I couldn't recommend Leanne from VANRATH highly enough! She was absolutely fantastic from start to finish and went above and beyond to support me throughout the whole process. No matter what circumstances came up, Leanne was always there with advice, reassurance, and a real willingness to help.

Ross was great from start to finish. Professional, insisted upon meeting in person first, checking references, and no hassle in the interview process and communication.

Very quick and professional service. Spoke with Robert Apps about a joiner role. Sent the CV over one evening, had an interview the next afternoon and job offer later day.

Conor was fantastic, kept me informed the whole way through my search and application, offering support and encouragement. Stayed in touch as I started and made the whole process seamless.