Client Coordination Specialist - Lisburn Road / Hybrid

Job Description

Role Title: Client Coordination Specialist
Location: Belfast (Lisburn Road) - Hybrid working available (3 days in office, 2 from home)
Schedule: Full-time, Permanent | Monday to Friday | Flexible start times (8:00-9:00am)

Salary: £27,000-£29,500 + Comprehensive benefits + Career advancement prospects

About the Opportunity
VANRATH is supporting a well-established consultancy and order fulfilment organisation in their search for a driven and capable professional to join their operations team. This is an exciting role for someone who enjoys structure, problem-solving, and cross-functional teamwork.

Key Functions

  • Handle client order entries and sample requests with accuracy and efficiency

  • Coordinate with external delivery services, internal account teams, and clients to ensure seamless fulfilment

  • Respond promptly and professionally to customer queries and issues

  • Generate and distribute daily performance metrics relating to sales activity

  • Maintain scheduling data for outbound logistics

  • Collect documentation and approvals related to refund and adjustment requests

  • Perform administrative duties including record-keeping and document organisation

  • Occasionally support front desk operations when needed

  • Collaborate closely with internal departments, including sales and senior leadership

  • Provide backup assistance to other operations and finance team members when required

  • Flexibly take on additional responsibilities in response to business needs

Candidate Requirements

  • Previous experience in a planning, administration, or customer service role

  • Self-motivated with a positive attitude and strong interpersonal skills

  • Capable of multitasking and adapting in a fast-paced work setting

  • Quick learner who embraces new challenges with enthusiasm

  • Team-oriented mindset and a willingness to support colleagues when needed

For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.