Claims Handler - Motor - 27k - Hybrid / Belfast Centre

Job Description

VANRATH are assisting in the recruitment of a Motor Claims Handler for a leading Insurance company in the UK. The organisation has had constant growth, and the successful candidate would join a part-of-the-future organisation, with many opportunities for progression.

This employer are leaders in N.I for their staff centric approach, Training & Development and also progression within the company.

Monday - Friday - Permanent position. Flexible Working Hours - Hybrid (2-3 days at home - 3-2 in office) - Office based in Belfast City Centre - Free Parking

Claims experience is essential to be considered for this role


£24,000 - £27,000 + Progression Opportunities & 5* Training And Development - Really exciting position with tonnes of growth potential


  • Managing customer interactions via phone, email and other portals in a courteous manner to maintain a high level of customer service.
  • Validating policy cover and managing customer's expectations.
  • Identifying and investigating potential fraud.
  • Investigating, negotiating and settling claims in a cost effective and efficient manner.
  • Ensuring reserves are accurate and kept up to date on our bespoke system.
  • Addressing queries from insurance brokers, policyholders and other clients.
  • Liaising with other colleagues, internal departments and external service providers.
  • Referring to senior handlers and team leader as required.
  • Preparing documents for payment approval.
  • Reporting to insurers as required.

Ideal Person:

  • Experience with Insurance
  • Experience dealing with enquiries in a customer service environment
  • Sound working knowledge of basic computer systems and MS Packages including word and excel

For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

''Would highly recommend Vanrath. After uploading my cv I was contacted the next day and they were able to find a permanent suitable role for me very quickly. They were very helpful and supportive through the entire interview process and were able to negotiate a very good job offer which I was delighted with.''

''5*'s for Vanrath. They found me a suitable agency post right away, it was a great fit, now I have got the job permanently! Very personable and knowledgeable to deal with and always took the time to understand and help out. Extremely professional service all round.''

''VANRATH were very helpful the whole way through the recruitment process. They gave me plenty of follow up phone calls to check everything was going well with my new employer.''

"I would highly recommend Vanrath for there professional service and dedication in finding the right job to suit your needs"