Claims Handler - Motor - 27k - (Hybrid / Belfast Centre)

VANRATH are assisting in the recruitment of a Motor Claims Handler for a leading Insurance company in the UK. The organisation has had constant growth, and the successful candidate would join a part-of-the-future organisation, with many opportunities for progression.

This employer are leaders in N.I for their staff centric approach, Training & Development and also progression within the company.

Monday - Friday - Permanent position. Flexible Working Hours - Hybrid (2-3 days at home - 3-2 in office) - Office based in Belfast City Centre - Free Parking

Claims experience is essential to be considered for this role

Salary

£24,000 - £27,000 + Progression Opportunities & 5* Training And Development - Really exciting position with tonnes of growth potential

Responsibilities

• Managing customer interactions via phone, email and other portals in a courteous manner to maintain a high level of customer service.
• Validating policy cover and managing customer's expectations.
• Identifying and investigating potential fraud.
• Investigating, negotiating and settling claims in a cost effective and efficient manner.
• Ensuring reserves are accurate and kept up to date on our bespoke system.
• Addressing queries from insurance brokers, policyholders and other clients.
• Liaising with other colleagues, internal departments and external service providers.
• Referring to senior handlers and team leader as required.
• Preparing documents for payment approval.
• Reporting to insurers as required.

Ideal Person:

• Experience with Insurance
• Experience dealing with enquiries in a customer service environment
• Sound working knowledge of basic computer systems and MS Packages including word and excel

For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

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''I have nothing but praise for VANRATH who have helped me find my dream job. VANRATH sent across a number of positions that would have all been a good fit for me but once I had decided on a specific company they were on hand to facilitate everything that I needed throughout the entire interview and negotiation process.''

Absolutely fantastic. Very supportive and encouraging, makes you feel like you can take on the world. Emma Jane was superb through the whole process and I am very grateful for her support and help and for new adventures awaiting!

As ever, it has been great to work with the team at Vanrath. I was in touch with a number of people in the firm, each of whom went the extra mile, finding roles tailored to my CV and supporting me throughout.

On this occasion, it was Dan Morgan who secured me my new role. He listened carefully to what i was looking for, encouraged me to push the boundaries and actively managed the interview process from start to finish. He has been a wonderful advocate! I highly recommend this agency because of the staff who work there are very helpful and quick to respond.

I have been dealing with Chris and he has been providing more support than what I have asked for. I believe communication is key so, having them contact you before and after the interview helps in understand what the company is looking for in an interview can make the difference between getting the job or not. Honestly cannot thank Chris enough. He was so helpful and professional throughout and really took the time to find me the next step in my career. Chris Haddock was very professional and prompt in finding me a new role. Chris understood my skills, experience. He secured a position that aligns to my career goals. I'm very pleased with the outcome.