Claims Handler - Motor - 27k - Hybrid / Belfast Centre

VANRATH are assisting in the recruitment of a Motor Claims Handler for a leading Insurance company in the UK. The organisation has had constant growth, and the successful candidate would join a part-of-the-future organisation, with many opportunities for progression.

This employer are leaders in N.I for their staff centric approach, Training & Development and also progression within the company.

Monday - Friday - Permanent position. Flexible Working Hours - Hybrid (2-3 days at home - 3-2 in office) - Office based in Belfast City Centre - Free Parking

Salary

£24,000 - £27,000 + Progression Opportunities & 5* Training And Development - Really exciting position with tonnes of growth potential

Responsibilities

• Managing customer interactions via phone, email and other portals in a courteous manner to maintain a high level of customer service.
• Validating policy cover and managing customer's expectations.
• Identifying and investigating potential fraud.
• Investigating, negotiating and settling claims in a cost effective and efficient manner.
• Ensuring reserves are accurate and kept up to date on our bespoke system.
• Addressing queries from insurance brokers, policyholders and other clients.
• Liaising with other colleagues, internal departments and external service providers.
• Referring to senior handlers and team leader as required.
• Preparing documents for payment approval.
• Reporting to insurers as required.

Ideal Person:

• Experience with Insurance
• Experience dealing with enquiries in a customer service environment
• Sound working knowledge of basic computer systems and MS Packages including word and excel

For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

''In my eyes, VANRATH is the clear industry leader of recruitment in Northern Ireland. With a long history of placements, they have perfected the recruitment trade, which was made very clear to me during my time with them. Whether you plan to find your new role or work directly for VANRATH, you can expect nothing but the best.''

''The team at VANRATH were extremely helpful in helping me find my new role. They kept me up to date on my application and provided excellent advice throughout the interview process. Overall the process could not have gone smoother or any quicker and I would definitely recommend reaching out to them if you are on the lookout for a new role.''

''Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.''

''The best agency I've worked with to date! They were unbelievably professional and supportive from start to finish. They listened to my needs and found a placement that was perfect for me. VANRATH were thorough and prompt when I had any questions and were a pleasure to speak to, I really can't recommend them enough.''

''The best agency I've worked with to date! They were unbelievably professional and supportive from start to finish, listened to my needs and found a placement that was perfect for me.''

''I found VANRATH to be friendly, professional, and genuinely interested in understanding exactly what the candidate is looking for. The entire process was smooth and efficient, I was kept informed throughout.''

''The team at VANRATH were extremely helpful in helping me find my new role. They kept me up to date on my application and provided excellent advice throughout the interview process. Overall the process could not have gone smoother or any quicker and I would definitely recommend reaching out to them if you are on the lookout for a new role.''

''Massively positive experience with VANRATH. Couldn't recommend highly enough! I detailed exactly what I was after in a new role and they came back only with roles that ticked every box which is what really set them apart from some other agencies, no retrofitting or compromise to a role that you are not quite the right fit for - just roles that were exactly what I had said would suit my preferred working style.''