Case Worker (£23k)

Job Description

Job title

  • Job Reference: CW260723
  • Job Title: Case Worker
  • Salary: £23,218 (£12.76per hour)
  • Based: Belfast
  • Hours of work: 35 hours per week (mornings, evenings, weekends) (3 week rolling rota)
  • Contract: Permanent

Job description
VANRATH are delighted to be assisting an incredible homelessness charity in the recruitment of a Case Worker. If you feel a great sense of pride in helping others and come with experience in this field get in touch today!
To be a member of a multi-disciplined team using holistic approaches to support service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. Our client has a commitment to service user participation and to empowering our service users to manage their own lives.
The aim of the role is to support and signpost service users into services that will improve their housing, health and wellbeing while improving the service users quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively to form strong relationships and gain service users' trust, striving to provide the best possible service levels at all times.
About your next employer
VANRATH are partnering with a leading homelessness charity, with offices based in Belfast. Providing vital support to those most in need in society they truly are making a serious difference. In their own words "We believe that everyone should have a place to call home and a stake in their community. Our aim is to work with those who are socially excluded and marginalised by providing a quality led service in order to produce the best possible outcomes for those accessing our services. We strive to empower our service users to make informed choices and decisions about the way they live their lives. We work in partnership with central and local government, housing associations and other non-governmental organisations."


  • 35 days annual leave
  • Pension scheme
  • Paid sick leave
  • Income protection scheme
  • Health & wellbeing scheme

About you
Essential Criteria
Qualifications & Experience

  • A formal Level 3 qualification in a social care field, e.g.
  • diploma in health and social care or equivalent


  • At least 2 years paid relevant work experience


  • At least 3 years paid relevant work experience


  • 3 formal qualifications at Level 2 to include Math and
  • English, e.g. GCSE's or NVQ


  • Good working knowledge of risk assessment and risk
  • management processes
  • Good IT skills, including working knowledge of using IT
  • systems to record client information
  • Good written and verbal communication skills.
  • The ability to compile and present accurate written and
  • electronic reports


  • Have an understanding of homelessness and the issues
  • that can lead to homelessness
  • Have an understanding of what supports can be offered
  • in homeless services to promote positive futures
  • Have knowledge/experience of working with needs
  • assessment, key working and support planning for
  • service users
  • Have a knowledge of the statutory and voluntary sector
  • resources available to people experiencing
  • homelessness or at risk of homelessness
  • Understand the importance for Health and Safety
  • standards in the delivery of services on a day to day
  • basis.
  • Knowledge of relevant statutory and voluntary agencies
  • and the ability to network/liaise with all relevant bodies
  • Knowledge and willingness to work within the guidelines
  • of vision mission and values.


  • Ability to work on a rota basis (7 day week - Mornings,
  • Evenings & Weekends)

Access NI
This Post is subject to an Enhanced Access NI check. Having a
criminal record will not necessarily debar you from working with
Depaul. This will depend on the nature of the position, together
with the circumstances and background of your offences or
other information contained on a disclosure certificate.
This post is subject to NISCC registration, if you do not hold a
valid registration this must be completed within your
probationary period.
What you'll do
The primary duties of this position include:
Service user focus

  • To provide service user support in a person lead manner,
  • which is both professional and respectful.
  • Assess the safety and wellbeing needs of the service user
  • and develop plans which address and reduce identified risks.
  • In partnership with service users, to assess their needs and
  • develop support plans, which are flexible and respond to the
  • changing needs of the service users.
  • To work with service users and relevant external agencies in
  • order to deliver meaningful and effective key working
  • To support service users to integrate with their communities
  • in line with good neighbourhood principals.
  • To advocate on behalf of service users to achieve the best
  • outcomes for them.
  • Provide outreach work within the community based on
  • service delivery needs

Health & Safety

  • To ensure that Health and Safety standards are met within
  • the service in accordance with Depaul's Health and Safety
  • policy and procedures.
  • To undertake assigned duties regarding the overall health
  • and safety and security of the service and utilize available
  • security systems to manage risk relevant to the service.
  • To ensure completion of all relevant wellbeing and health
  • and safety checks

Administration & Record Keeping

  • Carry out service administration tasks such as; upkeep of
  • client records, financial transactions, internal and external
  • reports, incident and accident management and other record
  • keeping relevant to the roles.
  • To remain vigilant to IT and cyber risks and comply at all
  • times with Depaul's IT Security policies.

Other duties

  • To be a contributing team player, taking part in handovers,
  • team meetings, core training, the mentoring of Volunteers
  • and supporting other team members in ensuring all decision
  • making is appropriate and consistent
  • To at all times undertake your role in a professional manner
  • maintaining a high quality standard of work in line with
  • Depaul Values and ethos.

The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.
The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.
For further information on this vacancy, or any other Case Worker job in Belfast or Northern Ireland, apply via the link below or contact Tom Elliott at for a confidential chat today.