VANRATH are delighted to be assisting a leading Broadband Company with the recruitment of multiple Call Handlers. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression.
This is a Hybrid working position - 2 days work from home & 3 days will be spent in the Belfast office - in Dargan Crescent. First week will be training in-office - Full Equipment provided for home working.
This is an immediate need for the company, and individuals who are immediately available will be preferred to others. Initially this will be a temporary contract (Great likelihood of Permanency depending on performance).
£21,000 - £22,000 + other Additional Benefits (Top Company)
- First point of contact for our customers via inbound calls and other methods of communication.#
- Providing a great customer service experience.
- Direct, when appropriate to other departments to address the customer's needs.
- Accurately recording/logging interaction with customers and updating account information.
- Working with management to maintain best practices for efficient communication with customers.
- Address customer questions about new products, services, promotions
The Ideal Person
- Experience working in a similar role
- Strong communicator
- Positive individual
- Great telephone manner
- Great attention to detail levels
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves on 02890330250 or firstname.lastname@example.org in the strictest confidence.
A good recruiter will also understand a candidate's career goals, background, motivations, and intangible needs. They can look past resumes and job descriptions and bring common sense, expertise, and a human touch to the job search process.
Like any profession, there are some recruiters that perpetuate a lot of negative stereotypes. Sometimes recruiters will never follow up or they'll send you roles that are clearly not a good fit. If you encounter these, consider them red flags.
Anyone can call themselves a recruiter without knowing much about the jobs they're recruiting for. Or they might not have the business sense to set expectations and follow up with job seekers. That's why it's important for job seekers to understand what it's like to work with a recruiter. And you should always do your homework on recruiters you meet!
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