Business Support Assistant - Part Time - Antrim

Job Description

VANRATH are delighted to be assisting our major Public Sector client, a large and well-known organisation with the recruitment of a Business Support Assistant to join their team based in Antrim.

This is a Part-Time Monday - Wednesday position. This is a short interim contract.

Salary

£27,263 (pro rata) + fantastic benefits in a modern organisation e.g. Flexi time, free parking & excellent modern offices.

The main purpose of this position is to provide a comprehensive customer care and administrative service as part of the Business Support Team including Waste Management, Fleet, Waste Operations and Sustainability.

Responsibilities

  • Primary point of contact for all waste enquiries and complaints from the general public including answering queries, reporting issues and taking payments.
  • Deal courteously and effectively with Emails and Social Media requests from members of the public, commercial customers, stakeholders and external agencies.
  • Collaborate and effectively communicate with the Contracted Services Suppliers to ensure the smooth running of all household bin collections and escalate to line managers any issues which may need escalated.
  • Assist with financial procedures of the department including receiving payments from customers, processing these and completing reconciliation and daily reports to the finance department.
  • Assist with the organisation and administration of events when required.
  • Record and update data from Waste Dockets onto the Waste Data Flow database.
  • Participate in training and development initiatives in line with the organisation's policies and guidelines.
  • Provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion


Essential Criteria:

  • Minimum 5 GCSES (Grades A-C) to include English Language and Maths.
  • Minimum of 1 years' administrative or clerical experience.
  • Good planning and organisational skills.
  • Ability to work to a high standard with minimum supervision.
  • Competent in the use of Windows and Microsoft Office.

Desirable Criteria:

  • Experience within a fleet, transport or logistics environment.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link below or contact Conor Birch in the strictest confidence.

Our recent candidate feedback-

''Excellent service tailored to job search requirements. VANRATH were very helpful and kept me informed of potential roles and quickly secured my next role! Fast and efficient service would highly recommend.''

''Would highly recommend Vanrath recruitment agency. They have been a massive help to myself within such a short period of time. Always a wide range of opportunities and jobs with this agency. Staff are always friendly and helpful.''

''VANRATH has helped me secure a job in my field of interest. They were great help during my search and application for my current job, and were always happy to help me and answer questions. Great service and great person wholeheartedly recommend if searching for a job.''