Appointment Booker / Work Coordinator

This is a Monday - Friday (9.00am - 5.00pm) - Permanent position

This role is based in the company's North Belfast office. After probation there is the option to work 2 days a week from home.

This is an Amazing company! Progression orientated and fantastic working culture!

Salary

£24,000 - £26,500 + Fantastic Benefits & Progression Opportunities

Responsibilities

• • Respond to customer and colleagues' emails daily.
  • Scheduling of engineers for open jobs daily- liaising with the service administration manager for any changes or adjustments that may be needed.
  • Liaising with customer ensuring they are kept up to date with schedule dates, order ETA's, parts etc.
  • Create service job sheets for any service/repair an engineer attends.
  • Liaise with warehouse personnel to make sure that any parts needed are distributed to our engineers by courier to ensure they have what is needed for scheduled jobs.
  • Daily checks of the service inbox for any customer service PO's, orders, queries.
  • Draft quotations for non-contract work such as repair call outs, service work or for customers wanting to buy spare parts.
  • General data entry ensuring that our electronic records have the correct information such as pricing when needed, changes to equipment details, location changes, contact information etc.
  • General administration duties include answering the telephone, filing and keeping current records up to date when needed.
  • Liaising with our UKAS engineer/calibration suppliers to make sure that our service equipment is within calibration and ensure any equipment due for calibration is sent away accordingly.
  • Liaise with suppliers to get up to date information regarding parts or services they supply and arrival times of orders.

Requirements

• Proven experience in similar role dealing with coordinating, scheduling or planning
• Excellent organizational skills with the ability to prioritize tasks effectively
• Strong attention to detail and accuracy in all work performed

For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence via Vanrath.

I've been working with Vanrath recently and can't recommend them enough. They've been very approachable, friendly and have come across as professional at all stages of the process. They are with you at all stages and come back with feedback very quickly. I hope to work with them again in the future.

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