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Application Support (Hybrid working)

Job Description

The Company

Would you like to expand your skillset in an Internal Application Support Analyst role in the Fintech Sector? VANRATH are pleased to be working with professional intermediaries who play a pivotal role in the globe's financial markets. The ideal candidate will be joining a highly adaptable and self-motivated team of employees, implementing, and supporting the company's Trading Applications. Career progression is on-going in this growing team.

Salary/ Benefits

This Fintech company is offering a salary ranging up to £49k dependent on experience along with a range of benefits.

Benefits:

  • Flexible working hours
  • Frequent team building outings
  • Thursday drinks once a month
  • Pension scheme
  • Private medical cover
  • Life insurance
  • Working from home/Hybrid option
  • Career progression

The Ideal Person

The ideal candidate will:

  • Be able to work independently
  • Strong Communication skills
  • Strong analytical and problem-solving skills as well as documentation skills, to include solid experience in deploying software and writing functional procedures.
  • Project Management skills
  • Experience with using the following: Microsoft products: Word, PowerPoint, Project, Excel, Visio
  • Experience in customer support environments
  • Must have a power user knowledge of the Unix/Linux Operating System.

The role

As an Application Support Specialist, you will:

  • Use change management day-to-day
  • Use incident management day-to-day
  • Use project management day-to-day
  • Troubleshoot distributed applications
  • Focus on day-to-day implementation and support of the company's trading systems.
  • Provide clear and concise documentation
  • Maintain and develop customer relationships
  • Act as escalation point from first line support that troubleshoots problems by responding to daily broker/trader application trouble call request.
  • Writes scripts using Shell, Perl, Powershell and SQL to automate installation, monitoring and gathering of relevant data that serve as tools to check the health of the system.

Desirable criteria:

  • Powershell scripting -would be an advantage.
  • SQL
  • Troubleshooting.
  • Unix/Windows user skill set.
  • Change Control Process.
  • Ability to follow and give directions precisely.
  • ITIL.

For further information on this vacancy, or any other IT Support job in Belfast or wider Northern Ireland, please apply via the link below or contact Alannah Conlon in the strictest confidence.